PowerEdge R6415

This article explains how to create and import an iDRAC certificate.

This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.

How to Identify the physical slot number in iDRAC based off the device name in vSphere/VSAN.

This article provides how to replace vSAN capacity disk. In the vSAN environment using SSD and hard disk drives together, the SSD used as the cache memory is called the Cache Disk, the hard drive used as the data space is called the Capacity Disk.

This article provides information about exporting the Tech Support Report (TSR) / SupportAssist Collection, including the Operating System, Application Data, and the RAID controller log. This is done using the integrated Dell Remote Access Controller (iDRAC) command-line interface (CLI) of Dell PowerEdge servers generations 12, 13, and 14.

This document answers questions about SupportAssist Enterprise.

This is a general troubleshooting guide to help identifying if there is a problem with a physical disk in vSAN Clusters.

This article provides information about how to configure Emulex LPe31002 HBA link speed in UEFI or Human Interface Infrastructure (HII).

Installation of January 10, 2023 patch KB5022291 on Windows Server 2022 may result in Blue Screen error on the following systems and configurations. Dell 14G PowerEdge Server with Intel Optane persistent memory Series 100 configured in App Direct mode is affected. Dell 15G PowerEdge Server with Intel Optane persistent memory Series 200 configured in App Direct mode is affected. Note: Memory Settings configured in Memory Mode in the BIOS function correctly with KB5022291 or higher version of Windows Server 2022 updates. Optane Series 100 Memory Mode is Persistent Memory set to Off. Optane Series 200 Memory Mode has Optane DIMMs disabled under Memory Mapout.

Dell PowerEdge Server remediation is available for AMD-based PowerEdge Server Chipset Driver Vulnerabilities for Windows OS that could be exploited by malicious users to compromise the affected systems.

This article explains how some Dell server platforms offer the optional security bezel with dust filter. The air filter bezel can be configured as Countdown Mode or Active Sensing Mode. After a certain period of lifetime, the IDRAC may report alert events and require the dust filter to be replaced.

Backplane firmware update jobs failing with SUP0517 error.

This document highlights minimum, recommended, and latest code versions for Dell Technologies PowerEdge products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

The below article is a workaround mechanism to recover PowerEdge systems from critical log entry "SWC5008 Unable to access Front LED Panel because of a hardware error condition" for a few versions of the iDRAC.

The CTL137 event is new to iDRAC code 4.xx.xx.xx. The CTL137 event exist to notify the end user that the iDRAC lost communication with an endpoint device within the system.

NVIDIA has updated the signing certificate for its UEFI network driver from Microsoft UEFI CA 2011 to Microsoft UEFI CA 2023. PowerEdge 17G platforms already trust the CA 2023 certificate, but 15G/16G and earlier servers require a BIOS update released in December 2025. Systems without this updated certificate support may fail to initialize the NIC UEFI driver when Secure Boot is enabled.

PowerEdge servers do not support operating system installation, or boot from direct CPU‑attached NVMe SSD drives if the metadata format size is not set to 0.

PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.

Server BIOS Update Guidelines for Microsoft Secure Boot Certificates are provided in this article.

PowerEdge 14G, 15G, 16G, and 17G servers skip Preboot eXecution Environment (PXE) boot when an "Unavailable" entry is last in the boot order.

Fans reporting FAN0000/FAN0001 errors (RPM below warning or critical) should be removed and swapped to another connector; if the error follows the fan, replace it.

Dell PowerEdge Toshiba MG08 and MG09 hard drives may encounter uninterruptible Background Media Scanning (BMS), causing I/O errors, or timeouts.

Encountering PR8 errors in the LifeCycle (LC) log when using a BlueField-3 (BF3) Data Processing Units (DPU) card (DPN: HFWRM).

The article provides the solution to the firmware update errors for ConnectX-4 LX NICs SWB 76DNG version 14.32.21.02 & ConnectX-5 dual port SWB 1GF8G version 16.35.40.30.

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

This article provides information about the LIC008 error seen when importing the IDRAC License.

This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures