PowerScale Archive A3000

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

The Dell PowerScale OneFS Info Hubs provide links to OneFS documentation.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

Dell PowerScale OneFS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

A node fails to boot with the message GEOM start failed.

Crontab is a utility used for Task Scheduling and Task Automation.

PowerScale Info Hub for OneFS 9.13.0.0 documentation

The following event is displayed on the cluster. The Integrated Dell Remote Access Controller (iDRAC) located in chassis {chassis} is experiencing connectivity problems. This controller monitors hardware components such as batteries and power supplies. To ensure that these hardware components continue to be monitored, contact Dell support. This may be caused by an unresponsive PowerTools Agent process. PTAgent is the process that facilitates communication between the iDRAC and OneFS' hardware monitoring subsystem.

Isilon/PowerScale node panics

Nodes may encounter out-of-memory, slowdown or kernel panics as lockdata retains several gigabytes of RAM. The cause is NFS per-file instance lockdata failing to release memory on nodes.

Some PowerScale hardware procedures (such as power cycling or power draining a node) vary depending on the hardware generation. The node model name does not clearly indicate the hardware generation. Use the table below to identify your node’s hardware generation and follow the appropriate instructions in related knowledge base articles.

While applying Node Firmware package 11.6.1 on a MLK node A300/A3000/H700/H7000, A node may fail to complete rebooting due to BMC not responding after update.

How to identify if a boot flash drive has failed on 108NL, NL400, S200, X200, or X400 nodes with Event ID: 100010023 and 400120001.

The /var partition expansion may cause warning messages in the Isilon On-Cluster Analysis tool (IOCA). The issues are related to a node panic that may occur when removing a drive sled for maintenance purposes.

This article describes a known issue with ConnectX-6 (CX6) InfiniBand backend path failover. An architectural change introduced in CX6 InfiniBand Host Channel Adapter (HCA)s affects backend path redundancy, resulting in unexpected failover behavior.

Dell PowerScale OneFS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

How to place the PowerScale OneFS cluster into Maintenance Mode to avoid receiving alerts or triggering Dial-Home service requests (SR) during a maintenance activity.

How to identify duplicate Service Principal Names (SPNs) in Active Directory (AD), which can cause Kerberos authentication to fail.

Clusters are reporting AD server missing needed Service Principle Names (SPNs) after a Superna Failover/Failback for SPNs that do not match any cluster SmartConnect Zone Name (SCZN).

This article explains how to modify cluster and windows server/client configurations to enable and/or require Security Signatures.

Firmware package installation would not be complete.

Network File System (NFS) clients writing to PowerScale OneFS on version 9.11 may experience rare write operation failures that manifest as Input or Output Errors (EIO).

This article describes the procedure for users to get notifications of documents published on any product that has notification abilities.

This article describes how to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.

The article provides links to content related to Hadoop on OneFS.

The Simple Network Management Protocol (SNMP) Trap is not set when configuring SNMP alert channels in OneFS WebUI.

The ChangelistCreate job fails if the configured MetadataIQ path has an ADS flag and the cluster is on 9.10.1.3.

This article describes a situation where you cannot add 25gige or 100gige interfaces to a network pool via WebUI or Command Line Interface (CLI)

PowerScale (Isilon) clusters offer a configuration change to show and allow access to only NFS aliases instead of the full path in /ifs.