PowerScale Hybrid H7000

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

The Dell PowerScale OneFS Info Hubs provide links to OneFS documentation.

This article describes the procedure for users to get notifications of documents published on any product that has notification abilities.

Dell PowerScale OneFS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

This article describes how to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.

How to place the PowerScale OneFS cluster into Maintenance Mode to avoid receiving alerts or triggering Dial-Home service requests (SR) during a maintenance activity.

The article provides links to content related to Hadoop on OneFS.

The Simple Network Management Protocol (SNMP) Trap is not set when configuring SNMP alert channels in OneFS WebUI.

The ChangelistCreate job fails if the configured MetadataIQ path has an ADS flag and the cluster is on 9.10.1.3.

This article describes a situation where you cannot add 25gige or 100gige interfaces to a network pool via WebUI or Command Line Interface (CLI)

PowerScale (Isilon) clusters offer a configuration change to show and allow access to only NFS aliases instead of the full path in /ifs.

This article explains Dell guidelines on company administrator assignment.

This article explains how to promote Company Administrators.

This article displays a list of Dell Software Products and related articles on how to obtain the Software Unique ID (SWUID) for each specific product. The SWUID is required for streamlining the processes related to both the Software License Renewal process and opening a Support Case.

Affected Product: PowerScale OneFS (Releases prior to 9.13) S3 client applications operating against a PowerScale OneFS cluster reports "invalid UTF-8" or XML parsing exceptions when performing `ListObjects` or `ListObjectsV2` (GET Bucket) requests. This issue affects environments where standard ASCII filenames contain special characters, most notably the percent sign (`%`).

Affected Product: OneFS 9.7, 9.13, and earlier S3 `ListObjectsV2` API requests fail with XML parsing errors on the client side. This issue occurs selectively when the requested bucket contains files with names that include invalid character encodings or non-UTF-8 byte sequences. If a client attempts to access one of these specific offending files directly by S3, OneFS will correctly throw a `400(InvalidURI): Path cannot be encoded as UTF-8 string` error. However, during a `ListObjectsV2` directory walk, the API request succeeds with an HTTP 200 OK, but delivers a malformed XML payload that fails the client's parser.

Some PowerScale hardware procedures (such as power cycling or power draining a node) vary depending on the hardware generation. The node model name does not clearly indicate the hardware generation. Use the table below to identify your node’s hardware generation and follow the appropriate instructions in related knowledge base articles.

SSH login to newly added PowerScale nodes fails with Active directory credentials, though the authentication provider is online on PowerScale nodes. The same credential working fine on the Web interface login portal

Troubleshoot slow data offload speed to CloudPools target by verifying upload statistics, checking running jobs, and modifying CloudPools file pool policy to skip read-only paths, ensuring files are not skipped and must be sent to the cloud target.

SSH File Transfer Protocol (SFTP) fails for nonroot accounts after upgrading OneFS to 9.7.1.0 / 9.10.1.0.

OneFS 9.x clusters with mixed node configuration containing archive nodes can encounter performance issues if the system flag is set on the archive tier.

SK Hynix PE8010 & PE8030 NVMe M.2 drives have been observed to report a PDR3 Event Code and failed status.

This document describes the objects and equipment used by Customer Engineers (CEs) when on-site. Please check and prepare in advance.

OneFS does not automatically select LIN-based jobs in situations where it would be more efficient to run them. This Knowledge Base explains when LIN-based jobs are more effective.

Learn how the MyService360 services analytics dashboard integrates the Dell AIOps (formerly CloudIQ) Health Score into the Install Base views. This integration streamlines services and product health management by IT admins using the MyService360 and Dell AIOps portals. Verify supported products by portal and access helpful Dell AIOps resources.

Attempting a manual CLI purge of Audit records by date offsets will fail if there are any unforwarded messages; this purge method requires CEE environments.

How to address Battery Backup Unit (BBU) alerts on Generation 6 hardware. Event ID: 900160008

PowerScale OneFS supports SMB3 since OneFS 7.1.1, which is an expansion of the SMB2 dialect. SMB3 is by default enabled and is supported since Windows 8/Windows Server 2012. Server Message Block (SMB) Clients negotiate the SMB dialect to use in the SMB connection with SMB Server (PowerScale). The highest dialect supported by both sides is selected and used, unless the customer is using Windows 7 or earlier. The likelihood is that they are already using SMB3 given that this has become the standard for Windows clients ever since Windows 8.

After configuring IPMI on an MLK node, you are unable to connect using ipmitool or ping the gateway for the node.