PowerScale InsightIQ

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

The Dell PowerScale OneFS Info Hubs provide links to OneFS documentation.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

Isilon/PowerScale node panics

Nodes may encounter out-of-memory, slowdown or kernel panics as lockdata retains several gigabytes of RAM. The cause is NFS per-file instance lockdata failing to release memory on nodes.

Some PowerScale hardware procedures (such as power cycling or power draining a node) vary depending on the hardware generation. The node model name does not clearly indicate the hardware generation. Use the table below to identify your node’s hardware generation and follow the appropriate instructions in related knowledge base articles.

How to identify if a boot flash drive has failed on 108NL, NL400, S200, X200, or X400 nodes with Event ID: 100010023 and 400120001.

The iiq‑apiconnector container fails to start after upgrading to or installing InsightIQ 6.3 on Proxmox, due to NumPy requiring x86‑64‑v2 CPU features that older VM CPU types lack.

This article describes a known issue with ConnectX-6 (CX6) InfiniBand backend path failover. An architectural change introduced in CX6 InfiniBand Host Channel Adapter (HCA)s affects backend path redundancy, resulting in unexpected failover behavior.

Dell PowerScale OneFS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

How to place the PowerScale OneFS cluster into Maintenance Mode to avoid receiving alerts or triggering Dial-Home service requests (SR) during a maintenance activity.

How to identify duplicate Service Principal Names (SPNs) in Active Directory (AD), which can cause Kerberos authentication to fail.

Clusters are reporting AD server missing needed Service Principle Names (SPNs) after a Superna Failover/Failback for SPNs that do not match any cluster SmartConnect Zone Name (SCZN).

This article describes how resetting "insightiq" user over the OneFS webUI auto expires and prevents adding the user to add cluster to "insightiq."

This article explains how to modify cluster and windows server/client configurations to enable and/or require Security Signatures.

Firmware package installation would not be complete.

When importing a cluster datastore export file from one minor version of Dell PowerScale InsightIQ 6.x into a higher minor version (for example, from version 6.0 to 6.1, or from version 6.2 to 6.3), blocking triggers may be incorrectly applied to the internal long-term data storage tables during the import process. These blocking triggers prevent the system from successfully storing historical performance data beyond approximately one month. As a result, older historical data will no longer be visible in the InsightIQ dashboard. This issue does not occur when the export and import are performed between the same InsightIQ versions (for example, 6.3 to 6.3).

Network File System (NFS) clients writing to PowerScale OneFS on version 9.11 may experience rare write operation failures that manifest as Input or Output Errors (EIO).

Cluster stops monitoring due to error: Monitoring halted: Unauthorized or Monitoring halted: RuntimeError due to permissions of specific files

This article describes the procedure for users to get notifications of documents published on any product that has notification abilities.

Dell PowerScale OneFS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This article describes how to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.

The article provides links to content related to Hadoop on OneFS.

The Simple Network Management Protocol (SNMP) Trap is not set when configuring SNMP alert channels in OneFS WebUI.

The ChangelistCreate job fails if the configured MetadataIQ path has an ADS flag and the cluster is on 9.10.1.3.

This article is to supply information before and after upgrade health check scripts to validate the health of InsightIQ.

PowerScale (Isilon) clusters offer a configuration change to show and allow access to only NFS aliases instead of the full path in /ifs.

This is an FAQ article on common PowerScale Licensing scenarios during the activation process.

This article explains Dell guidelines on company administrator assignment.

This article explains how to promote Company Administrators.