Solutions Enabler

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

Unisphere and Solutions Enabler 9.x software are unable to manage V4 array models. The 9.x versions of the software cannot detect PowerMax model 2500 and model 8500 arrays.

This article provides the resolution for the error "Cannot commit group changes to database: The Symmetrix ID is not known."

This article provides links to several Dell Community pages.

Dell PowerMaxOS, Dell PowerMax EEM, Dell Unisphere for PowerMax, Dell Unisphere for PowerMax Virtual Appliance, Dell Unisphere 360, Dell Solutions Enabler Virtual Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

All the masking view information is visible in SYMCLI. The customer is unable to see the masking view information for all local arrays. Within Unisphere, none of the array masking view details are visible.

Error received when creating volumes: "FAILED - Operation failed due to a Symmetrix internal resource shortage. Contact Dell Support."

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

How do I expand an RDF device while in an RDF group on VMAX?

This article explains how to run a PowerMax/VMAX array Health Check using Solutions Enabler (SYMCLI).

This article provides step-by-step instructions to configure Solutions Enabler (SE) client/server setup for Embedded Management (eMGMT) in PowerMax V4 environments.

Intermittent failures saving a file in a username expanded home directory when the computer account also connects to the share but cannot find the file.

This KB article is a quick reference for Solutions Enabler and Unisphere for PowerMax documentation, downloads, articles, advisories, and so on.

Unisphere for VMAX (Virtual Matrix Architecture) upgrade was aborted without backup, causing Server Communication Error. due to deployment verification failure, missing SYMAPI class.

Explains how to enable SNMP notifications in Unisphere for VMAX, configure the ViPR Storage Resource Manager (SRM) server IP and port, select alert severity, and activate the alert policy.

When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate many drivers have dates earlier than the OS, because the PowerPath release predates the OS.

PowerMax: Symcli commands fail with error "The requested feature is not supported for this microcode or SYMAPI version" after PowerMaxOS 10.2 upgr . All Solutions Enabler (symcli) commands fail with error "The requested feature is not supported for this microcode or SYMAPI version" after the PowerMaxOS is upgraded to 10.2 (Magnolia) in the array.

SRDF/A Auto-recovery cannot be enabled.

SymACL error in a client/server configuration: Symmetrix access control denied the request.

The vWitness daemon becomes unresponsive every few days.

Procedure for expanding SRDF/STAR devices

Attempting to create devices using symconfigure syntax similar to: create dev count=1, size=32768 cyl, emulation=FBA, config=TDEV, sg=SG_NAME; Fails with error: The specified object does not exist.

ECOM service fails often on SMI-S Provider.

Symmetrix and VMAX: Lock 248 on Symmetrix array not allowing configuration changes

Attempting to collect an EMCGrab using the 9.2.1 vApp manager results in the error, "No log exists."

Attempting to create an Open Replicator Session (ORS) on XtremIO (XIO) devices fails with the error, "An rcopy remote device discover error occurred."

This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro

This article provides guidance on updating customer data on the Service Requests (SRs) or accounts. It outlines what changes can be made by customers and the account team, as well as steps for modifying information and setting up Service Request notifications.

This article describes how to convert an ESX Network Addressing Authority (NAA) identifier to an LUN ID.

Detailed procedure to configure LOG FILE to capture array events.