Solutions Enabler

Unisphere and Solutions Enabler 9.x software are unable to manage V4 array models. The 9.x versions of the software cannot detect PowerMax model 2500 and model 8500 arrays.

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

Dell PowerMaxOS, Dell PowerMax EEM, Dell Unisphere for PowerMax, Dell Unisphere for PowerMax Virtual Appliance, Dell Solutions Enabler and Dell Solutions Enabler Virtual Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

Isilon/PowerScale node panics

Detailed procedure to upgrade Solutions Enabler and Unisphere for PowerMax.

Solutions Enabler (SE) commands fail with the error "The requested feature is not supported for this microcode or SYMAPI version." This occurs after the PowerMaxOS in the array is upgraded to v10.2 or v10.3.

Terminating snapshots showing Establish in Progress from SE/CLI/Unisphere query.

This article describes the procedure for users to get notifications of documents published on any product that has notification abilities.

This article describes how to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.

Effective Used Capacity is the best measure of utilization.

This article gives detailed steps to delete an SRDF pair that has a mixture of 'synchronized' and 'invalid' pair state.

SK Hynix PE8010 & PE8030 NVMe M.2 drives have been observed to report a PDR3 Event Code and failed status.

How to bring directors online using Solutions Enabler?

Solutions Enabler 10.x symclone action using logical device name fails with : The requested feature is not supported for this microcode or SYMAPI version

Recommendations for carrying out Proactive Healthchecks on PowerMax Array

SnapVX Snapshot linked device showing larger Exclusive Effective than expected

How to set SRDF or Metro preference for Witness protected groups.

Dell Solutions Enabler assigns user or group to authorization role StorageAdmin for a Storage Group fails with: One or more arguments are invalid.

VDM cannot load after a DataMover (DM) panic due to blocked threads, issue is when eNAS is running Version 8.1.15.401 and NFSv4 mounted filesystem.

symsnapvx terminate with -all_snapshot_names and -force options remove every snapshot for a device, however it was failed with error. An internal Snap, Clone, or Snapvx error has occurred. See the symapi log file and contact EMC.

How to perform storage performance analysis and sizing of ASP capacity and individual disks for an IBM i host system.

This KB article discusses how to create masking views through Solutions Enabler and Unisphere for PowerMax.

The Dell VMAX and PowerMax enterprise storage platform families support storage-based Non-Disruptive Migrations (NDM) to migrate business-critical host systems to new storage arrays without application downtime. With the release of the PowerMaxOS 5978.444.444 code family, NDM support is added for the IBMi host platform. NOTE 1: For IBMi systems that also use Dell's native STM software toolkit (SRDF/TimeFinder Manager for IBMi), there are some additional considerations when the (optional) final step in the NDM process is done for a device-identity reset (unspoofing) of the migrated devices. Read the instructions provided below, prior to performing the identity reset! NOTE 2: The device identity reset, also mentioned as an "unspoof" operation, has implications for the next initial program load (IPL) phase after the unspoof. Read further details below.

Symmetrix VMAX Diagnostic and Realtime performance collection not happening after changing the default STP location.

Authentication issues will occur if symauth is enabled and daemons are restarted, before user and group role mappings are defined.

The user is unable to view the CGs under the Local Consistency Group column after selecting device pairs in SRA.

How to allocate Storage to a host using SYMCLI.

This KB article provides an explanation of the storevntd Event ID 1513, "The Snapshot capacity for SRP has changed to <NN> percent."

Attempting to create an Open Replicator Session (ORS) on XtremIO (XIO) devices fails with the error, "An rcopy remote device discover error occurred."