VPLEX VS2

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Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

Dell VPlex remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

This article talks to when attempting to add a license from one cluster of a METRO fails throwing an error "Error-'VPLEXID' property value does not match with the cluster TLA 'CKM00XXXXXX' for the feature 'XXXXX'.

NetWorker Snapshot Management (NSM) backups may fail with Error relinking snapvx snapshot to target: Unable to perform action Link on SnapVX snapshot, error SYMAPI_C_ACCESS_DENIED.

This KB article shows how to view the current core CPU usage on a specific VPLEX director.

This KB directs you to the SolVe document for 'Install VPlex Cluster'. The steps for the Solve desktop version are also provided.

This article talks to the issue where in the legacy Flash GUI, GeoSynchrony pre-6.2, where listing the Storage-Volumes fails to retrieve the volumes for the cluster if the cluster names were renamed from the default names, Cluster-1 and Cluster-2 (if a metro), to a user preferred name. This was also seen to be an issue with the HTML5 GUI in the 6.2.x version as well.

VPlex 5.4 using VIAS to integrate VNX storage is show incorrect storage pool size after a pool expansion was done on the connected VNX array. New free space added to the storage pool on the array is not reflected in the VPlex CLI or GUI storage-pools context.

This article describes the backups rotation and the meta data backups renaming. <[HK] - Give detailed description/summary>

VPLEX UI displays the anatomy of a distributed device as containing an extent provisioned from the remote site.

After an upgrade to GeoSynchrony 6.0 Service Pack 1 Patch 2 (6.0.1.02.00.03), distributed virtual-volumes have a service status of "disconnected". This will not affect IO, and the customer should not see DU due to the issue.

Director crash analysis led to show there were 8 paths to the volume ( instead of best practice of 4 paths). Research showed two volumes having the same VPD ID.

This article directs you to the SolVe document on 'Troubleshooting site replacement issues'.

This article details the steps to generate a SolVe Desktop procedure to address issues with VIAS.

KBA being archived

This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro.

On a VPLEX_Metro configuration, when issuing 'rp validate-configuration,' it reports that RecoverPoint initiators are logged in without a corresponding RPA registration. This is caused by the RPA not being registered on both management servers.

AppSync cannot re-link to a mounted target device.

Performance impact may result when a high rate of vStorage API Array Integration (VAAI) UNMAPs occur on a director (more than 400 unmaps per second). Director CPU usage spikes to 100%, front-end domain latency spikes, and front-end latency for non-UNMAP operations (reads and writes) may increase beyond acceptable levels. Disable UNMAP operations from the host or set the thin-enabled setting to false (this rejects unmaps from the host.)

This article talks to an issue introduced in the new UDCOM feature that tracks lost pings count not being aged properly leading to the affected path not being used for IO traffic.

After a power outage, Management server reboot, or if the Management Console Service is restarted while the VPN is down, VPLEX reports "unreachable directors"

The checksums of the package file do not match due to the parent directory folder owner:group value incorrect.

This KB article outlines how to identify a 'proceed conditionally' nmg/117 event for Cluster Witness

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

This article explains how to assign an Initial Company Administrator.

This article talks to the event of the /cores partition of the VPlex director file system filling up space.

This article explains how to promote Company Administrators.

This article explains Dell guidelines on company administrator assignment.