Articles
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This article provides PowerEdge server troubleshooting for No Power, No POST, No Boot and No Video issues. This includes blade, rack, and tower servers.
Updated: January 05, 2026
ID: 000152161
This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.
Updated: December 10, 2025
ID: 000127944
This article provides information about the iDRAC default credentials, and how to rest the password.
Updated: January 05, 2026
ID: 000133536
This article provides a high-level explanation for updating the BIOS and iDRAC9 firmware versions for 14th generation PowerEdge servers.
Updated: December 30, 2025
ID: 000215873
This article provides instructions on how the customer can gather their recovery key from their Trusted Platform Module (TPM) enabled host. The customer should keep the recovery key from each of their hosts in a safe place. Hardware replacement activities, such as system board replacements, require the recovery key for a smooth process.
Updated: December 29, 2025
ID: 000220136
This article provides information about how to boot past the Driver Health Manager Screen.
Updated: December 23, 2025
ID: 000148089
This article provides information about the VLT0204 error code and guidance.
Updated: December 16, 2025
ID: 000403266
PowerEdge 14G, 15G, 16G, and 17G servers skip Preboot eXecution Environment (PXE) boot when an "Unavailable" entry is last in the boot order.
Updated: December 15, 2025
ID: 000396285
Storage components may not be displayed, or the status may appear as Unknown after upgrading iDRAC9 firmware to version 7.20.60.50 or 7.20.70.50.
Updated: December 12, 2025
ID: 000388426
This article provides information about the LIC008 error seen when importing the IDRAC License.
Updated: December 09, 2025
ID: 000353269
This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.
Updated: December 09, 2025
ID: 000126418
This article explains how to use iDRAC Direct to manage your PowerEdge server.
Updated: December 04, 2025
ID: 000130077
This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers, how physical drive LED indicators provide quick visual diagnostics, and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.
Updated: December 04, 2025
ID: 000143247
Learn how to create a bootable USB with Rufus to update Dell PowerEdge servers. Follow the step-by-step instructions to prepare and create a bootable USB media.
Updated: December 04, 2025
ID: 000141551
This article provides information about key capabilities of Dell PowerEdge Rack and Tower servers, the types of servers offered based on usage purposes, and a brief introduction to the Systems Management tools to discover, manage, monitor, and upgrade server components.
Updated: December 03, 2025
ID: 000203855
Understand and troubleshoot PowerEdge hard disk drives, RAID, PowerEdge RAID Controller, and other storage hardware such as cables, backplane, so forth.
Updated: December 03, 2025
ID: 000110444
This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.
Updated: December 02, 2025
ID: 000128194
The PowerEdge embedded LifeCycle Controller provides a simplified method for installation of supported Windows Server and Linux server operating systems with the OS Deployment feature.
This article explains how to use the iDRAC LifeCycle Controller to install a supported operating system on most Dell PowerEdge servers. Step-by-step instructions and OS installation videos for Windows Server, Ubuntu Server LTS, SUSE Linux Enterprise Server, or Red Hat Enterprise Linux installation with LifeCycle Controller
Updated: December 02, 2025
ID: 000130160
This article explains the difference between a reset and a Power Drain.
Updated: December 02, 2025
ID: 000175625
This article explains how to create a Virtual Disk using the System Settings menu.
Updated: December 01, 2025
ID: 000178269
Deploying a template with the virtual disk configuration set to action ‘CREATE’ fails with the error: "Unable to create a virtual disk due to an invalid combination of span count or number of disks specified for the selected RAID level"
Updated: November 27, 2025
ID: 000384312
To ensure optimal performance and stability for your Dell system, be aware of the latest updates available for the drivers and firmware. There are several systems to do this as explained in the article below.
Updated: November 26, 2025
ID: 000127716
DSA-2025-424: Security Update for Dell PowerEdge T40 Mini Tower Server for an AMI BIOS Vulnerability
Dell PowerEdge T40 Mini Tower Server remediation is available for an AMI BIOS Vulnerability that could be exploited by malicious users to compromise the affected systems.
Updated: November 24, 2025
ID: 000395859
This article explains why the Windows Boot Drive (hosting the C:\ volume) may show as removeable media in Windows and how to override the behavior when necessary.
Updated: November 21, 2025
ID: 000221557
To replace a CMOS battery, remove the air shroud, disconnect and remove any expansion cards, locate the battery socket, and carefully pry out the CMOS battery. After installing a new CMOS battery, you must reinstall the expansion cards, install the air shroud, and restore the BIOS settings, ensuring the battery is operating properly and the correct data and time are set in the System Setup.
Updated: November 20, 2025
ID: 000234357
This article provides information about how to troubleshoot PCIe devices that are not being detected correctly.
Updated: November 19, 2025
ID: 000300035
Hardware Diagnostics are embedded tools installed in the pre-OPERATING SYSTEM of your server to check hardware is working as designed.
Updated: November 19, 2025
ID: 000132726
This article provides information about how to enable serial-line logging for a VMware ESXi host.
Updated: November 13, 2025
ID: 000205816
This article describes how to gather the necessary log files to troubleshoot a vSphere Tanzu issue.
Updated: November 12, 2025
ID: 000187022
Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.
Updated: November 10, 2025
ID: 000124666