Articles
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Learn how to create and export a SupportAssist Collection using iDRAC9 and iDRAC10 on Dell devices. Resolve technical issues with this step-by-step guide.
Updated: September 04, 2026
ID: 000126308
This article explains how to perform a driver or firmware update directly from the operating system (OS) using a Dell Update Packages (DUP).
Updated: September 04, 2026
ID: 000130467
Dell iDRAC9 and iDRAC10 remediations for a Command Injection security vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: September 03, 2026
ID: 000504998
If the LifeCycle Controller (LCC) is enabled but it is missing in the menu during the POST, it is possible that you must import the iDRAC license to enable it again.
Updated: September 03, 2026
ID: 000205309
This article explains how to find supported memory configuration for your PowerEdge server.
Updated: September 02, 2026
ID: 000135681
There are special considerations for GPU firmware updates outlined in this article.
Updated: September 02, 2026
ID: 000291566
To replace a CMOS battery, remove the air shroud, disconnect and remove any expansion cards, locate the battery socket, and carefully pry out the CMOS battery. After installing a new CMOS battery, you must reinstall the expansion cards, install the air shroud, and restore the BIOS settings, ensuring the battery is operating properly and the correct data and time are set in the System Setup.
Updated: September 02, 2026
ID: 000234357
This article describes the different type of controllers and the ways in which they should be reseated.
Updated: September 02, 2026
ID: 000228521
This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server.
It is also relevant for 100% fan speeds.
Updated: September 02, 2026
ID: 000227912
This article describes how to find the iDRAC's current MAC address.
Updated: September 02, 2026
ID: 000226214
This how-to article should help engineers with the troubleshooting on how to find out which GPU causes an issue when only nvidia-smi data is available (software, DSS systems).
Updated: September 02, 2026
ID: 000215400
Most PowerEdge servers and other products that leverage a PowerEdge server hardware have an embedded Integrated Dell Remote Access Controller. This article helps to quickly identify the iDRAC version.
Updated: September 02, 2026
ID: 000177885
This article describes the "Easy Restore", which is a built-in storage component that maintains critical configuration information.
Updated: September 02, 2026
ID: 000142633
This article explains how to use the Import Server License feature to import an iDRAC license from the Lifecycle Controller UI.
Updated: September 02, 2026
ID: 000139682
Frequently Asked Questions (FAQ) about Physical Drives replacement in RAID Server and MD Arrays
Updated: September 02, 2026
ID: 000139367
This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.
Updated: September 02, 2026
ID: 000136481
This article provides information about how to delete a virtual disk using the Device Settings menu on a PowerEdge server. If your PowerEdge server is running the UEFI mode as a boot mode, the RAID BIOS is not displayed.
Updated: September 02, 2026
ID: 000136465
This article provides information about how to disable C-States and C1E on a PowerEdge Server.
Updated: September 02, 2026
ID: 000135039
The article describes updating Dell PowerEdge server firmware through Integrated Dell Remote Access Controller (iDRAC) 7, 8, 9, or 10. It details downloading the firmware image, logging in to the iDRAC web interface, uploading the image for installation, and managing pending updates.
Updated: September 02, 2026
ID: 000134013
This article provides information about identifying the hard driver properties in OMSA, system setup page, and iDRAC interface.
Updated: September 02, 2026
ID: 000129559
This article explains how to restore the BIOS defaults settings on a Dell PowerEdge Server. This procedure may be valid for other Dell products.
Updated: September 02, 2026
ID: 000128677
Explore various RAID levels - RAID 0, 1, 5, 6, and 10 - implemented in Dell PowerEdge servers. Learn about their configurations, benefits, and how they impact data redundancy and performance.
Updated: September 02, 2026
ID: 000128635
This article provides information about how to check Virtual Disk Properties in System Setup for PowerEdge Server.
Updated: September 02, 2026
ID: 000125915
Dell PowerEdge Server remediation is available for 2026.3 Intel Platform Update (IPU) components that could be exploited by malicious users to compromise the affected systems.
Updated: September 01, 2026
ID: 000505000
In some situations Dell Technical Support may request evidence to perform a more assertive diagnosis, this article illustrates how to attach files to your service request through the Dell support portal.
Updated: September 01, 2026
ID: 000194683
This article gives the solution of PowerEdge VMware vSphere ESXi 7.0 Host with a TPM attestation alarm seen after a BIOS update.
Updated: September 01, 2026
ID: 000221822
This article explains the requirements to deploy VMware ESXi 9 virtual machines with 4Kn end‑to‑end (E2E) storage when using Dell PowerEdge PERC12 (H965) and newer controllers. It also covers how to identify when ESXi is using 4Kn software emulation (SWE) instead of true 4Kn E2E, and what conditions prevent E2E.
Updated: September 01, 2026
ID: 000467282
PowerEdge: Upgrading NVIDIA Mellanox ConnectX‑6 LX firmware increases system fan speed to 50 percent
Upgrading NVIDIA Mellanox ConnectX‑6 LX Ethernet adapter firmware to versions 26.46.30.48 or 26.47.10.88 triggers a fan speed increase. The speed increases to 50% pulse width modulation (PWM) and remains at this rate.
Updated: September 01, 2026
ID: 000444354
This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.
Updated: August 31, 2026
ID: 000128194
Dell Enterprise SAS, SATA SSD: SMART predictive failures triggered by remaining write endurance falling below the threshold
Updated: August 31, 2026
ID: 000221846