PowerMax 2000

Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

NetWorker Snapshot Management (NSM) backups may fail with Error relinking snapvx snapshot to target: Unable to perform action Link on SnapVX snapshot, error SYMAPI_C_ACCESS_DENIED.

Solutions Enabler (symcli) commands fail with the error "The requested feature is not supported for this microcode or SYMAPI version." This occurs after the PowerMaxOS in the array is upgraded to v10.2 or v10.3.

This article assists users when receiving an email alert from EMCSRDFAAlerts@emc.com.

When Replication Data Pointer (RDP) thresholds are surpassed, the array creates alerting messages for users to address.

A curated list of technical information resources such as guides, checklist, simple support matrix, and how-to videos to help with PowerMax deployment and use.

Dell Unisphere for PowerMax and PowerMax EEM remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro.

An VMware SRM reprotect operation fails due to conflicting invalid tracks (SRA log file) when using SRDF SRA 10.0.0 or 10.1.0. with SRDF/A.

AppSync cannot re-link to a mounted target device.

Host may be impacted with high read latency of up to 3 seconds and TASK1 timeouts if an EDS director is in DD state. Fix 107048 is required.

FlashCopy THAW command fails with an ANTR8811E error.

The FlashCopy parameter ONLINTGT(NO) is causing excessive overhead during a FCESTABLISH. This is of particular concern if ACTION(FREEZE) is also specified as it will hold all host I/O for an elongated period.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

This article describes vMotion operations from the perspective of PowerMax.

Dell PowerMaxOS, Dell PowerMax EEM, Dell Unisphere for PowerMax, Dell Unisphere for PowerMax Virtual Appliance, Dell Unisphere 360, Dell Solutions Enabler Virtual Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This article explains how to assign an Initial Company Administrator.

This KB article explains how to use E-Lab Navigator simple support matrix options to determine VMAX and PowerMax supported platforms.

Dell PowerMaxOS, Dell PowerMax EEM, Dell Unisphere for PowerMax, Dell Unisphere for PowerMax Virtual Appliance, Dell Unisphere 360, Dell Solutions Enabler and Dell Solutions Enabler Virtual Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

General queries about vVols

Detailed procedure to upgrade Solutions Enabler and Unisphere for PowerMax.

This article explains how to promote Company Administrators.

This article explains Dell guidelines on company administrator assignment.

Authentication issues will occur if symauth is enabled and daemons are restarted, before user and group role mappings are defined.

The article provides information for users on how to estimate the metadata page frame (MDP PF) usage on VMAX3 series arrays.

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

Windows Server VM on VMware ESX RDM configured volumes log LUN resets during write IOs which result in poor write performance.

Non‑Disruptive Migrations (NDM) remove disk paths from the server during Cutover, Commit or Cancel commands. In Microsoft Cluster Failover (MCF) host or node environments, the periodic disk health check can target a path being removed, causing MCF to trigger a cluster failover.