PowerMax: Symcli commands fail "The requested feature is not supported for this microcode or SYMAPI version"

Summary: PowerMax: Symcli commands fail with error "The requested feature is not supported for this microcode or SYMAPI version" after PowerMaxOS 10.2 upgr . All Solutions Enabler (symcli) commands fail with error "The requested feature is not supported for this microcode or SYMAPI version" after the PowerMaxOS is upgraded to 10.2 (Magnolia) in the array. ...

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Symptoms

All Solutions Enabler (symcli) commands return the error "The requested feature is not supported for this microcode or SYMAPI version" after the PowerMaxOS is upgraded to 10.2 

Cause

The standalone Solutions Enabler version is not compatible with the PowerMaxOS version running in the array.

Solutions Enabler 10.2 is the version that is supported for managing PowerMaxOS 10.2 arrays.

Same is applicable for SE 10.3 

SE 10.3 version is needed to manage array running on powermax os 10.3

 

 

Resolution

To check the Solutions Enabler version, run the following command from the host:

symcli

 

Dell Solutions Enabler 10.3.0 Installation and Configuration Guide 

dl.dell.com/content/manual35241739-dell-solutions-enabler-10-3-0-installation-and-configuration-guide.pdf?language=en-us

 

SYMAPI database access is not forward compatible because a SYMAPI library cannot access a database that was created by a newer version of a SYMAPI application. If for example, the version of the local library becomes out of sync with the version of the local SYMAPI database (as a V8.0 SYMAPI library call from a SYMAPI client attempting to access a V10.3 database) it returns error: SYMAPI_C_DB_FILE_TOO_NEW. This restriction relates only to local databases. In client/server environments, accesses to a server database of a later version are automatically resolved by the SYMAPI, which performs all necessary translation of information between the client and the server.

Affected Products

PowerMax, PowerMax 2500, PowerMax 8500, Solutions Enabler
Article Properties
Article Number: 000297022
Article Type: Solution
Last Modified: 26 Nov 2025
Version:  5
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