iDRAC9 - 3.0x Series

This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.

This article provides links to download Dell trial 30 and 90-day evaluation license collection including iDRAC Enterprise, iDRAC Datacenter, Chassis Management Consoles (CMC) Enterprise, OpenManage Enterprise, and OpenManage Integration.

This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.

This article explains how to use iDRAC Direct to manage your PowerEdge server.

This article explains the difference between a reset and a Power Drain.

The "Predictive failure reported for disk x" error continues to be logged every 24 hours, even after the identified drive has been replaced. The issue only affects drives connected to PERC Controllers in RAID configuration.

Deploying a template with the virtual disk configuration set to action ‘CREATE’ fails with the error: "Unable to create a virtual disk due to an invalid combination of span count or number of disks specified for the selected RAID level"

Starting with iDRAC version 7.20.60.50, the Integrated Dell Remote Access Controller (iDRAC) GUI no longer includes the iSM Install button on the iSM setup page. This change reflects the deprecation of the feature that previously allowed installation of iDRAC Service Module (iSM) via iDRAC.

This article provides information about exporting the Tech Support Report (TSR) / SupportAssist Collection, including the Operating System, Application Data, and the RAID controller log. This is done using the integrated Dell Remote Access Controller (iDRAC) command-line interface (CLI) of Dell PowerEdge servers generations 12, 13, and 14.

This article provides general information about how to view and monitor server health from the IDRAC9/10 web interface.

iDRAC Service Module (iSM) is a lightweight software service that better integrates operating system (OS) features with iDRAC and can be installed on Dell’s PowerEdge servers. iSM provides OS-related information to the iDRAC and adds capabilities such as Life Cycle (LC) log event replication into the OS log, iDRAC SNMP alerts using OS, Remote iDRAC Hard Reset, and Full Power Cycle. This guide provides an overview of features, how to download and install and additional resources.

This article provides information about how to obtain iDRAC licenses from MyAccount (Formerly Dell Digital Locker).

The Integrated Dell Remote Access Controller 9 (iDRAC9) provides comprehensive, embedded management across the PowerEdge family of servers. IDRAC9 automation that lets your organization grow, and security that ensures peace of mind. It is a key technology in the OpenManage portfolio. Users can build a management solution that matches your needs, and by leveraging iDRAC, ensures optimal server management.

PowerEdge Power Supply Unit (PSU) part numbers can be found in Dell integrated Dell Remote Access Controller (iDRAC).

The management pack suite provides Dell-specific views that you can use to observe and examine the system inventory, status, and performance in a network.

HWC8010 or HWC8011 UEFI Errors in POST for iDRAC Hardware configuration validation typically occurs due to firmware updates, and the addition or removal of hardware components. It is recommended to review logs and investigate any recent changes before applying this solution.

Using iDRAC tools to interact with iDRAC when it is not reachable using Web Browser. It may happen that after an iDRAC firmware upgrade, the iDRAC is not reachable but GuestOS is reachable. In that case, use iDRAC tools to troubleshoot the issue and bring it back online.

Dell PowerEdge Server BIOS and iDRAC9 remediation is available for an Information Disclosure Vulnerability that could be exploited by malicious users to compromise the affected system.

This article explains how to test the configured iDRAC email alerts settings.

Dell EMC iDRAC has been updated to address multiple vulnerabilities which may potentially be exploited to compromise the affected systems.

Dell EMC iDRAC has been updated to address a vulnerability that may be exploited to compromise the affected systems.

This article provides a high-level explanation for updating the BIOS and iDRAC9 firmware versions for 14th generation PowerEdge servers.

Dell Technologies recommends updating both the BIOS and iDRAC versions to benefit from performance, security, and error handling enhancements.

This article provides a high-level explanation for updating the BIOS and iDRAC9 firmware versions for 16th generation PowerEdge servers.

This article provides the latest Integrated Dell Remote Access Controller 9 (iDRAC9) firmware version available for Dell PowerEdge servers, Datacenter Scalable Solutions (DSS), Precision Rack workstations, Storage NX network-attached storage, XC Core Systems, and XC Series Hyper-C appliances.

The article describes updating Dell PowerEdge server firmware through Integrated Dell Remote Access Controller (iDRAC) 7, 8, 9, or 10. It details downloading the firmware image, logging in to the iDRAC web interface, uploading the image for installation, and managing pending updates.

Dell EMC Troubleshooting Tool you can gather more information about failure to discover a network device (for example: Dell servers, clients, or any other network resources) in the management console such as OpenManage Enterprise. Also, it may help to determine the root cause for discovery-related problems for remote devices; run a protocol-specific test for the remote device and verify the results. It also has tools to: configure emails, check availability of ports, run a command on a remote box, send and listen for SNMP traps, and check for warranty status.

Dell OpenManage MIBs version 11.1.0 is the final release of an effort to consolidate SNMP MIB files defining various Dell server components.

In this article, you find a list of common issues with MyAccount (formerly Dell Digital Locker) and appropriate solutions and workarounds.

An "HWC1110" event was reported during the iDRAC Firmware update.