Avamar Server

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Data Domain Capacity Resolution Path.

Loading Avamar Client Manager (/aam) webpage hangs on login. The login may never finish or take tens of minutes to complete.

This article addresses an issue with the Avamar user interface (AUI) and Avamar Management Console database (MCDB) regarding a column value in the retention_policies table.

The Dell Data Protection Extension is the first certificated data protection solution for VMware vCloud Director, which is also a native data protection solution. It extends the vCloud Director HTML 5 UI and REST API providing tenants a single management end-point for their virtual datacenters. Tenants can manage image level backups of VMs and vApps, restore to a new VM or in-place, by policy or adhoc, even file level restore.

This KB article provides instructions for upgrading the ESE service on Avamar.

Proxy Deployment Manager failed to create recommendation with "fault.com.emc.avamar.vmware.vcs.deploymanager.internal_error_fault.summary".  No fresh deployment manager logs generated since VCS logs were set with the wrong permissions.

This article describes the methods used to configure an Avamar Profile to send On-Demand email alerts for events that occur on the Avamar Server.

Backup and replication jobs cannot be run for the same client simultaneously when the "send-adhoc-request=false" flag is used.

Backups to a new Data Domain fail after a root-to-root migration.

Avamar: MC flushes are overdue due to the Management Console Server (MCS) flushing locally.

This article explains how to use the 'goav client bmr' command set.

The recommendation process finishes, yet the ESXi hosts and already‑deployed Avamar proxies are absent from the view. This is caused by a software defect in the topology manager WAR file.

This document describes what is secure deletion and how to perform secure deletion operation for any client data. (The process is also in the Tech Addendum)

Avamar: Upgrade workflow to 19.1.0-38 failing with error: “ERROR: ERROR: undefined method `include?' for nil:NilClass” and Client-Server Communication Drop Down Blank

Avamar: The "Metadata Utilization" value rises but never falls.

This article describes what information is needed when troubleshooting Avamar capacity issues, and how to collect it.

The Avamar backup scheduler cannot be started once the grid has reached the capacity "health check limit".

Avamar: How to disable a mismatched Avamar Administrator Java UI version accessing the Avamar Grid.

How to gather logs and information to investigate Avamar Administrator console (MC UI) issues

This article addresses the question about the removal of the Avamar MCUser account.

How to reset or regenerate certificates due to expiration (or misconfiguration).

This article describes an issue where the Avamar Administrator console (Java GUI) displays the incorrect time when the client system is configured to use a Mexico time zone. The displayed time appears one hour ahead of the actual local time.

Welcome to the Avamar Data Migration enabler (ADMe) landing page.

Checkpoints fail with the result "MSG_ERR_BADTIMESYNC".

This article provides an overview of configuring email notifications for backup failures using the Avamar Administrator console. It is intended for customers, partners, and Dell Professional Services or Delivery personnel.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

Event code=52804, A memory device error occurred

A fault has occurred on a hard drive. Utilize the table below to know the correct action plan.

The Avamar backend capacity report with Data Domain fails due to the Physical Capacity Measurement (PCM) feature being disabled.