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Dell Automation Platform uses the connection-status application programming interface (API) query on multiple areas of the Orchestrator. If the connection-status API returns an HTTP 500 error, multiple components are affected. The connection-status API returns an HTTP 500 if Secure Remote Services is not configured correctly.
Updated:  July 01, 2026 ID: 000405265

The deployment fails when Network Time Protocol (NTP) is set using Fully Qualified Domain Name (FQDN) for OVA installation of the Dell Automation Platform 1.x.
Updated:  May 24, 2026 ID: 000437853

A NativeEdge device shows “No Data Available” in the Dell Automation Platform (DAP) Metrics tab because the telegraf handler depends on a machineID message from the Orchestrator (EO), which may be missing or delayed.
Updated:  July 20, 2026 ID: 000486002

Dell Automation Platform remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  July 14, 2026 ID: 000473583

During a software bundle deployment, a host firewall may be configured to block traffic on Kubernetes pod network interfaces. This prevents the Container Network Interface (CNI) plugin from communicating. This issue is observed with McAfee Endpoint Security firewall but may occur with any host firewall solution.
Updated:  July 03, 2026 ID: 000466331

The NativeEdge Outcome node firmware bundle is showing Unknown for PowerEdge systems which contain a HBA355i.
Updated:  July 03, 2026 ID: 000464428

Deployments of long-running workloads (example DataRobot deployment, Cohere, ClearML, and so forth) fail when using the Dell Automation Platform (DAP) 1.2 and 2.0.
Updated:  July 03, 2026 ID: 000461813

Customers may encounter warning alerts for EDGE_HZP_DEVICE_CAT0 license exhaustion in Dell Automation Platform environments with PowerStore storage. This is a benign issue caused by storage onboarding incorrectly attempting to consume licenses.
Updated:  July 02, 2026 ID: 000459238

Security Technical Implementation Guide (STIG) Hardening using the Dell Compliance Engine (DCE).
Updated:  June 29, 2026 ID: 000481675

This article addresses an issue in NativeEdge Orchestrator (NEO) version 3.1 and also Dell Automation Platform versions 1.0 - 2.1. The system becomes unavailable due to expired mTLS certificates. The issue affects systems that have been running for longer than one year. The internal mTLS certificate rotation mechanism fails to renew certificates in time, causing widespread pod startup failures and making the NEO user interface inaccessible. This issue was identified as affecting all systems with expiring mTLS certificates approximately one year after initial deployment.
Updated:  June 24, 2026 ID: 000480388

Expected storage volumes (virtual disks) are not created immediately when a DisableRAID job run through the ECE Agent completes with a SUCCESS status on Dell PowerEdge devices with a RAID controller.
Updated:  June 23, 2026 ID: 000475107

Firmware upgrade process for XR5610 systems fails because the systems have firmware versions that do not match the expected firmware lock versions. The Native Edge Orchestrator firmware update service cannot find a valid upgrade path for the devices because the current versions on the systems are not recognized in the available catalog.
Updated:  June 23, 2026 ID: 000480371

This article describes issues seen during an attempted default TLS certificate with a custom certificate using Portal UI.
Updated:  June 16, 2026 ID: 000461644

A user is unable to onboard a NativeEdge Gateway Assets (either the 3200 or 5200 Models) due to Factory OS missing Server Name Indication Header which is required for onboarding.
Updated:  June 16, 2026 ID: 000412309

A NativeEdge Asset reports an incorrect IP address for its management address.
Updated:  May 24, 2026 ID: 000437807

This article explains an issue where the kernel drivers fail to detect one of the NVIDIA Graphics Processing Units (GPU) in a Unified Extensible Firmware Interface (UEFI) Virtual Machine (VM) configured with multiple GPU passthroughs.
Updated:  May 24, 2026 ID: 000436173

The procedure for generating an access key and PIN to enable connectivity for a Dell Automation Platform orchestrator varies with the environment. The Dell access key and PIN portal have been updated (on 1/12/2026) to present the user with two options for access key and PIN generation for the Dell Automation Platform orchestrator.
Updated:  May 24, 2026 ID: 000414197

The Dell Automation Platform orchestrator displays a critical alert for the modification to the security setup of Orchestrator Microsegmentation. Alert code 0x20010002 is shown.
Updated:  May 24, 2026 ID: 000412900

When attempting to gather logs from a Dell Automation Platform Proxy, log gathering fails if the Proxy is named Oxy.
Updated:  May 24, 2026 ID: 000412499

When updating a deployment the Deployment_id input update requires manual change of the deployment to allow the update to complete.
Updated:  May 24, 2026 ID: 000412498

Upload of Dell Private Cloud Zip bundle to Orchestrator fails with "Invalid blueprint" error.
Updated:  May 24, 2026 ID: 000412496

A NativeEdge Virtual Machine (VM) which is imported from VMware vCenter with multiple disks can fail to boot.
Updated:  May 24, 2026 ID: 000397473

This article describes a rare issue where the Deployments and Blueprints pages fail to load, resulting in a 504 Gateway Time-out error. The error is potentially related to the nginx server. A workaround is provided to resolve the issue.
Updated:  May 24, 2026 ID: 000391508

This article describes the solution for Dell Automation Platform Upgrade Issues, when Portal Vault pods are not coming up.
Updated:  May 24, 2026 ID: 000390269

Unable to assign a voucher downloaded from Dell Digital Locker to the Orchestrator.
Updated:  May 24, 2026 ID: 000387359

This article is designed to aid a user to determine the container sizing requirements for Orchestrator External Connection vCenter.
Updated:  May 24, 2026 ID: 000387048

When connecting a NativeEdge External Connection for vCenter, under certain conditions hosts and or virtual machines (VMs) may not connect to the orchestrator.
Updated:  May 24, 2026 ID: 000387028

The installation may fail when installing DAP 1.x and when using a cookie domain of local.edge.
Updated:  May 24, 2026 ID: 000379390

In rare circumstances, a NativeEdge Gateway with a 5g modem disconnects and is unable to reconnect until the device is rebooted.
Updated:  May 24, 2026 ID: 000379380

In rare circumstances, it is possible that the device's staging partition free space is fully consumed.
Updated:  May 24, 2026 ID: 000379377

Java-based containerized applications (such as Keycloak) may experience unexpected termination due to out-of-memory (OOM) errors when running on Linux Kernel 6.12 or later. This issue stems from changes in how the kernel exposes "cgroup" memory limits. These changes affect the Java Virtual Machine's (JVM) ability to detect and respect container memory constraints correctly.
Updated:  May 23, 2026 ID: 000369678

The Dell Automation Platform orchestrator displays a daily critical alert for a configuration change. Alert code 0x20010002 is shown.
Updated:  May 23, 2026 ID: 000365650

On-Premises Dell Automation Platform installation fails with error: chunk N does not exist. (In this case, N represents a number. The number can be different per attempt.)
Updated:  May 23, 2026 ID: 000363912

A user may encounter an HTTP 400 Bad Header Request Header or Cookie Too Large alert when connecting to a SAAS Dell Automation Platform orchestrator.
Updated:  May 23, 2026 ID: 000361617

Dell Automation Platform remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  May 22, 2026 ID: 000458049

When upgrading a Dell Automation Platform (DAP) from version 1.2 to 2.0 using the production bundle or OVA, the upgrade may fail or experience significant delays. The issue is caused by a large accumulation of NATS Jetstream streams created by the drift service over time. During upgrade, the system processes all streams, leading to long execution time, resource exhaustion, or failures. Additional upgrade failures may occur due to NATS configuration parsing issues.
Updated:  May 21, 2026 ID: 000464325

Users are observing the inconsistency of the download behavior of the Dell support site when download.OVA file.
Updated:  May 15, 2026 ID: 000434743

When configuring a network proxy with an FQDN that contains special characters fails browser-side validation, preventing the proxy from being saved.
Updated:  May 05, 2026 ID: 000461137

In DAP‑2.0.0.0 and later release, attempting to download the Inductive Automation (Ignition) Blueprint from the Portal Catalog to the Orchestrator may result in a conflict error. This occurs when the blueprint has already been downloaded directly from the Orchestrator UI instead of the Portal, and the Portal Catalog is not notified of that action. As a result, the Portal believes that the blueprint already exists and blocks the download. The issue is limited to this blueprint, and a workaround is available.
Updated:  April 23, 2026 ID: 000453492

In DAP‑2.0.0.0 SaaS environments, dynamic licensing may fail when Dell Automation Platform Orchestrator (DAPO) is provisioned through the UI using an SaaS entitlement. Although the Orchestrator deployment completes successfully, the dynamic license is not applied, and users are prompted to upload a file‑based license. This issue is specific to SaaS portal entitlement synchronization and does not impact on-premises deployments. A workaround is available while a fix is planned for a future SaaS patch.
Updated:  April 23, 2026 ID: 000453499

In DAP‑2.0.0.0, when a storage asset is removed from the Orchestrator and then re‑added through the Portal Add Assets dialog, the Portal UI may display a misleading error message stating "asset already exists." Despite the error, the storage asset is re‑assigned to the Orchestrator successfully in the backend. This issue is caused by stale Portal UI state and does not impact the functional usability of the re‑added storage asset.
Updated:  April 23, 2026 ID: 000453502

In DAP‑2.0.0.0 SaaS, users whose organization has only on‑premises entitlements may see the License card disabled in the Dell Automation Platform SaaS Portal. As a result, these users are unable to add a License Authorization Code (LAC), which blocks self‑service provisioning of an SaaS Orchestrator through the UI.
Updated:  April 23, 2026 ID: 000453505

In DAP‑2.0.0.0 SaaS environments, bulk onboarding of Non‑FDO devices through the Portal Assets page may result in onboarding errors when one or more devices in the bulk request have an unreachable IP address. Although individual onboarding of the same devices succeeds, including an unreachable device in a bulk request can cause all devices using the same proxy to fail onboarding.
Updated:  April 23, 2026 ID: 000453509

In DAP‑2.0.0.0, the License Authorization Code (LAC) is displayed inconsistently between SaaS and on-premises environments during orchestrator provisioning or licensing workflows. In SaaS, the LAC is masked (only the last few characters are shown), while in on-premises licensing flows the full LAC is visible in the license selection drop‑down. This behavior is intentional for certain self‑service workflow.
Updated:  April 23, 2026 ID: 000453515

After upgrading to DAP‑2.0.0.0, cluster node metrics may fail to display when VLAN bond networks are configured and used for VM deployment or migration. Metrics such as network traffic are missing for nodes using VLAN bond interfaces, while nodes without VLAN bond configuration continue to show metrics correctly.
Updated:  April 23, 2026 ID: 000453512

Replace Dell Private Cloud Manager (DPCM) custom certificate requirements.
Updated:  March 30, 2026 ID: 000294359

Dell APEX Cloud Platform Event 1140CONN0003 indicates failure to enable connectivity between the cluster and Dell Enterprise servers (esrs3‑core.emc.com, esrs3‑coredr.emc.com) over ports 443 and 8443.
Updated:  March 30, 2026 ID: 000214908

Dell Private Cloud (DPC) version 01.00.00.00 is unable to display node level physical view for R660 and R760 PowerEdge servers that are ordered without backplane (no enclosure).
Updated:  March 26, 2026 ID: 000317671

Dell Automation Platform 1.2, Virtual Machines (VMs) fail to obtain an IP address using DHCP when connected to a bridge Virtual Network Segment (VNS) backed by a heterogeneous bond interface (a bond consisting of Ethernet and Wi-Fi). This behavior is the result of a deliberate architectural design choice to ensure broad compatibility with wireless networks.
Updated:  March 26, 2026 ID: 000443576

In Dell Automation Platform 1.2.0.0, resuming a failed Dell Private Cloud Node Add deployment without deselecting uninstall workflow option can trigger the license plug-in Uninstall workflow to de‑register the entire cluster license, causing subsequent license expansion to fail. The issue occurs because the license plug-in followed the default blueprint life cycle and performed the de‑registration step during uninstall.
Updated:  March 25, 2026 ID: 000441406

In Dell Automation Platform 1.2.0.0, Windows‑based blueprint deployments may fail during post‑deployment automation when Ansible attempts to run WinRM-based tasks on the Windows virtual machine (VM). The VM deploys successfully, but blueprint automation fails with errors indicating that the WinRM command input was too large. This is caused by Ansible-core 2.19, where the generated PowerShell payload is larger than in Ansible-core 2.18, exceeding the command-size limits supported by Windows WinRM. This issue affects only Windows blueprints that use WinRM; Linux-based blueprints and Windows VMs that do not rely on WinRM-based automation are not impacted.
Updated:  March 17, 2026 ID: 000424366

This article describes a deployment scenario that has been observed to cause memory oversubscription on a NativeEdge Virtual Machine (VM). Memory oversubscription may result in loss of access to the affected VMs.
Updated:  March 16, 2026 ID: 000435738

Dell Private Cloud – Red Hat remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  March 13, 2026 ID: 000426192

Dell Private Cloud - VMware remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  March 13, 2026 ID: 000426201

This article explains common configurations with a NativeEdge Endpoint that prevent the configuration of a network bond.
Updated:  March 13, 2026 ID: 000434830

This article describes a condition with a NativeEdge Endpoint incorrectly reporting its IP address. The situation may be observed after the Endpoint's provisioning, or after a reboot.
Updated:  March 13, 2026 ID: 000433708

This article describes an issue that may occur during the boot process of a NativeEdge Virtual Machine (VM) running Windows after it was shut down. Sometimes, the VM may stop responding during POST due to a specific Windows configuration setting.
Updated:  March 13, 2026 ID: 000433637

This article describes an endpoint state that occurs when a USB Factory Reset Image is inserted into the wrong endpoint. This halt state is triggered during the endpoint’s reboot or power‑on sequence following a shutdown.
Updated:  March 12, 2026 ID: 000435302

After Dell Private Cloud PowerEdge node restore on Dell Automation Platform 1.2.0.0 and earlier, hardware inventory may show missing components (network cards, BOSS, storage controllers). This is due to a defect in the "hzp‑inventory" service that prevents Redfish data from refreshing. A permanent fix is planned for the next release. For versions 1.2.0.0 and earlier, restart the "hzp‑inventory" pod as a workaround.
Updated:  March 06, 2026 ID: 000431527

Dell Event 1140CONN0004 The connectivity between the cluster and Dell Enterprise servers has been lost.
Updated:  February 12, 2026 ID: 000214940

Dell Event 114CCONN0000 This is a test call home.
Updated:  February 12, 2026 ID: 000214935

Dell automation Platform now offers a low‑resource Open Virtual Appliance (OVA) option for on-premises deployments. This option reduces Central Processing Unit (CPU) and memory requirements by approximately 50% compared to the current OVA. This variant is available by request through Support and is intended for customers with constrained environments who understand the trade‑offs of an early‑access build. Dell Automation Platform (DAP) v1.2 testing indicates the low‑resource OVA performs comparably to the regular OVA in standard regression and performance checks, with ongoing scale and stress validation.
Updated:  February 10, 2026 ID: 000414051

When a Private Cloud cluster registered using a Term License Agreement (TLA) license is deregistered, the same license cannot be reused for registering another cluster. This issue occurs because child entitlements created for TLA licenses are not cleaned up during deregistration.
Updated:  February 10, 2026 ID: 000412168

In Dell Automation Platform version 1.2.0.0, downloading multiple offers (Blueprints) from the catalog in parallel may cause one or more downloads to fail. This issue occurs when sequential download logic is not followed.
Updated:  February 10, 2026 ID: 000404453

OpenID Connect (OIDC) user login fails after NativeEdge v3.1.0.0 to Dell Automation platform Orchestrator 1.0.0.0 upgrade.
Updated:  January 23, 2026 ID: 000348987

On certain NativeEdge Gateway 5200 systems, Windows Virtual Machines (VM) can report IRQ conflicts when three or more COM ports are passed through, leading to device errors.
Updated:  January 21, 2026 ID: 000414494

This article clarifies potential inconsistent Virtual Machine (VM) count under vCenter Environment of External Connections in Automation Platform UI.
Updated:  January 08, 2026 ID: 000385253

This article describes a situation where a blueprint does not allow an input adjustment. This is seen during the creation or adjustment of a deployment.
Updated:  January 05, 2026 ID: 000396201

Features of Dell Automation Platform, such as Virtual Machines (VM) import, may fail a Domain Name System (DNS) lookup when working in a multidomain environment.
Updated:  December 05, 2025 ID: 000392984

On NativeEdge v4.0.0.0 release, PowerEdge R770 has Unknown as Firmware Bundle Version on the Hardware tab.
Updated:  November 28, 2025 ID: 000379423

PowerProtect Data Manager cannot onboard IP-based Dell Automation Platform Orchestrator.
Updated:  November 28, 2025 ID: 000382839

PowerProtect Data Manager discovery fails when there are no endpoints onboarded to an Orchestrator.
Updated:  November 28, 2025 ID: 000383058

The Dell Automation Platform orchestrator displays a daily critical alert for a Security setup change. Alert code 0x20010002 is shown.
Updated:  November 28, 2025 ID: 000390501

When querying network adapters using Redfish API on Dell PowerEdge servers, the API may return an invalid URI for certain network adapter resources. This issue is linked to incorrect Vital Product Data (VPD) and firmware changes in the network interface card (NIC) and is resolved by applying the correct firmware updates.
Updated:  November 28, 2025 ID: 000393785

An expired certificate warning prevents the image from being pulled when attempting to pull an orchestrator image from the repository.
Updated:  November 07, 2025 ID: 000375754

This article explains an error seen in blueprint deployment logs.
Updated:  September 11, 2025 ID: 000353871

iDRAC IP is intermittently missing from iDRAC object when agent 1.0 restarts.
Updated:  August 26, 2025 ID: 000353343

Software only Blueprint deployment passes while Orchestrator Proxy virtual machine was turn off and showed disconnected on User Interface.
Updated:  August 26, 2025 ID: 000353303

In Dell Automation Platform Orchestrator, the total usable capacity shown for an HA Clustered Storage on the Orchestrator User Interface can be more than the raw physical storage available on the device.
Updated:  August 26, 2025 ID: 000358758

API returns 200 OK response for invalid endpoint with added invalid characters.
Updated:  August 26, 2025 ID: 000353414

Proxy Server API can accept all log types input but only return kubernetes log result
Updated:  August 26, 2025 ID: 000353408

Upgrade repeated with error message 'Access Token has expired, renewing token' after the Orchestrator host is shut down during upgrade.
Updated:  August 26, 2025 ID: 000348961

If customer try to perform NativeEdge PowerEdge endpoint Firmware update using v3.2.0.0 bundle before performing NativeEdgeOS update to 3.2.0.0, the Firmware update fails
Updated:  August 26, 2025 ID: 000338978

Qcow2 file backup failed on NFSV4 windows-based server
Updated:  August 26, 2025 ID: 000318602