ECS Software

ECS: How to use racadm command to generate SupportAssist logs. How to gather Technical Support Report (TSR) logs from iDRAC UI.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

AppSync cannot re-link to a mounted target device.

How to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.

The ECS certificate tool can assist you with uploading SSL certificates to the ECS data and management interfaces.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

xDoctor detected that the storageserver log files are reporting "unknown partition UUID is specified" error messages.

There is a REPO MNS gap that is over the threshold.

xDoctor has detected that there is a blocked or delayed Erasure Coding or Free Block task.

This KB describes why RAP037 is getting generated by xDoctor.

Creating an object lock enabled bucket. Enabling object lock on an existing bucket.

Dell ObjectScale versions prior to 4.1.0.3 and version 4.2.0.0 remediation is available for Insertion of Sensitive Information into Log File vulnerability that could be exploited by malicious users to compromise the affected system.

Application reading and writing to ECS is unable to establish more socket connections. In some scenarios, this issue may cause potential data unavailability if the application is opening excessive connections greater than the default connection limits.

xDoctor has detected that the rackServiceMgr service is using more than 1 GB of memory.

NetWorker Snapshot Management (NSM) backups may fail with Error relinking snapvx snapshot to target: Unable to perform action Link on SnapVX snapshot, error SYMAPI_C_ACCESS_DENIED.

With OBS 4.1, "S3 Event notifications" were introduced. This article explains why the new option "Notification Target" is missing under "Manage" in the UI.

This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro.

Local host file inventory.ini failed to parse.

This article explains how to assign an Initial Company Administrator.

This article explains how to promote Company Administrators.

This article explains Dell guidelines on company administrator assignment.

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

The blobsvc logs are reporting that there is a large Index Compaction (IC) lag.

On ECS‑only xDoctor code paths beginning in ECS xDoctor v4.8‑108.0, the UI/API options to enable or disable the Root Filesystem (RFS) auto‑healer for RAP007: LVRoot too full may be missing. When this occurs, administrators cannot modify the auto‑healer configuration through the standard xDoctor interface. This issue only affects ECS deployments. ObjectScale deployments (starting in xDoctor v5.1‑108.0) are not impacted, and the RFS auto‑healer toggle functions normally.

CLI commands to run KB Automation Scripts.

This KB explains the causes of potential issues related to internal log rotation, and the recommended versions to upgrade to.

This KB article is a list of technical documents and videos produced by Dell Technologies.

Dell ECS and ObjectScale remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell ECS and Dell ObjectScale remediation is available for Insertion of Sensitive Information into Log File that could be exploited by malicious users to compromise the affected system.

Data Movement Lag crosses threshold.