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Dial-home event code: MYSTIC01001F/VXR01001F - Network Connectivity lost
Updated: January 22, 2026
ID: 000164979
The dockr_ver health check found that running docker images are not up to date with expected versions or missing.
Updated: January 22, 2026
ID: 000189813
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated: January 23, 2026
ID: 000185734
The intent of this article is to provide the proper course of action to take in the event that the notified mystic code MYSTIC500UEFI0339, VXR500UEFI0339 takes place.
Updated: January 23, 2026
ID: 000032449
Instructions of how to replace the Virtual Storage Integrator (VSI) and PowerStore certificate then import to the VxRail manager and how to sign the VSI certificate with the user-preferred Certificate Authority.
Updated: January 23, 2026
ID: 000205811
How to enable Unified Data Transport (UDT) traffic on Day2 environment.
Updated: January 23, 2026
ID: 000350899
vCLS Virtual machines (VM) will not deploy in a cluster, even after enabling and disabling retreat mode.
Updated: January 23, 2026
ID: 000318887
While running the validation tests in the shut-down wizard of VxRail, the Validate tab does not report any test.
Updated: January 23, 2026
ID: 000224699
The VxRail shutdown wizard fails due to certificate errors in the ESXi Agent Manager (EAM) service.
Updated: January 23, 2026
ID: 000224698
How to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.
Updated: January 22, 2026
ID: 000021638
Dell VxRail remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: January 22, 2026
ID: 000412375
This knowledge article documents how to convert a VxRail-managed vCenter to a customer-managed vCenter.
Updated: January 22, 2026
ID: 000205113
Health-check returns an event indicting that VxVerify found an issue with the TLS version using an iDRAC query.
Updated: January 22, 2026
ID: 000204259
The 'ipv4vmk' node healthcheck looks at the IPv4 address on vmk0. It ensures that it is not set to a value that would cause problems when upgrading.
Updated: January 22, 2026
ID: 000202915
After vSphere Secure Sockets Layer (SSL) certificates are replaced, some host-related functionalities become intermittently unavailable.
Updated: January 22, 2026
ID: 000202345
Cluster migration failed at "ClusterMigrationExec" phase due to vSphere Lifecycle Manager (vLCM) not being enabled on the target vCenter.
Updated: January 22, 2026
ID: 000202908
Health-Check warns if the vCenter Fully Qualified Domain Name (FQDN) and Primary Network Identifier (PNID) do not match.
Updated: January 22, 2026
ID: 000204258
This health-check looks Guest Unmap setting on each node, which if enabled, can cause significant vSAN performance issues and impact Virtual Machine (VM) operations.
Updated: January 22, 2026
ID: 000201608
VxRail manager failed to connect to ESXi hosts if the hosts certificate mode is set to thumbprint mode for a prolonged time. The certificate may not be generated or renewed.
Updated: January 22, 2026
ID: 000205158
Composite bundle upload breaks at "Pre-checking the digital signatures and certs of upgrade bundle." ~45%
LCM web log has the entry "internal vc hostname is null"
Updated: January 22, 2026
ID: 000206229
vSphere 8.0 and VxRail 8.0 do not support Trusted Platform Module (TPM) 1.2 and so 'tpm_vers' checks the TPM status and version.
Updated: January 22, 2026
ID: 000207733
The 'hba_driver' check parses the host hardware inventory data for Host Bus Adapter (HBA) driver levels.
Updated: January 22, 2026
ID: 000197855
This check reviews the VxRail management Virtual Machine (VM) for running vital services and microservices.
Updated: January 22, 2026
ID: 000197001
One or more VxRail Managers checks returns event codes 1 or 2, representing yellow or red alerts, respectively. These must be investigated prior to upgrading the cluster.
Updated: January 22, 2026
ID: 000196812
This checks that vmk0 has the interface tag set as 'Management'.
Updated: January 22, 2026
ID: 000193354
Upgrade to ESXi 7.0U3l can reset the Network Interface Card (NIC) teaming policy to default.
Updated: January 22, 2026
ID: 000213854
This test checks that the ESXi Platform Service is configured to use the node's management IP.
Updated: January 22, 2026
ID: 000191765
Upgrades to VxRail 8.0.xxx check for management user domains with no more than a single period such as vsphere.local
Updated: January 22, 2026
ID: 000215112
Special characters in VxRail Manager VM name cause VxRail Manager upgrade failure
Updated: January 22, 2026
ID: 000190927
STIG 1.5 and STIG 1.6 fails due to insufficient privileges.
Updated: January 22, 2026
ID: 000191059