Isilon

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This article provides information about supported patches and service releases for OneFS and the HealthCheck system.

Clusters on OneFS 9.13.0.1 may experience Data Unavailability. This issue affects clusters containing F710 or F910 node hardware.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

This article provides estimates on scheduling lead time when booking RPS upgrades.

This article explains how to determine the NDMP backup level and timestamp for directory backups in an Isilon cluster. OneFS stores this information in the dumpdates.xml file, which can be queried using grep. The system time can then be converted to a readable format using the date command.

Attempting a manual CLI purge of Audit records by date offsets will fail if there are any unforwarded messages; this purge method requires CEE environments.

This article explains how to use Powershell with the OneFS Platform API to create objects and RAN.

This article explains service principal names and how to create or add them for PowerScale clusters.

Intermittent performance issues in rare scenarios caused by 100% full disk drives leading to locking contention waiting on bam_s_alloc_block or dev_local_alloc_dinodes or dev_local_alloc_blocks.

This article describes a problem which may appear when attempting to backup data through a mount on a client of a different type.

Any repurposed nodes should be reset to factory settings before they are added to an existing cluster. Otherwise, previous configurations with overlapping backend IP addresses may cause cluster issues.

The PowerScale Scale-out NAS uses Dell Networking Ethernet switches to provide the network. Dell Networking OS9 and the new OS10 Enterprise Edition (OS10EE) are used in the examples in this document. PowerScale, NAS, Network, Networking, OS9, OS10, OS10EE, switch.

Sometimes a replacement drive can become stuck in the USED state, and further attempts to format or add the drive will return no error but not actually format or add the drive either.

When 'isi upgrade cluster firmware devices' is run, the firmware version columns for all components in the cluster show instead of the installed and desired firmware versions.

On certain Gen6 chassis, the second drive sled (sled B) of the leftmost node can sometimes go into a suspended state unexpectedly even though the suspend button has not been pressed.

The OneFS event 'Physical Memory low (expected xxxGB, found yyyGB)' indicates either a defective DIMM module in the node, or a problem with the node's configuration.

When adding a replacement drive to a node, the add operation may fail with the message "The add operation failed. An unrecognized drive was found in bay <#>. To format this drive and add it to the file system, run 'isi devices -a format' on this drive and follow the instructions provided."

On OneFS 8.0, the firmware update process will fail if the BMC/CMC subsystem is unresponsive. Sometimes the warning event to indicate this condition is not generated.

Many OneFS versions have obsolete timeout values configured for the drive stall timer. Increasing these values can help prevent unnecessary drive stall events.

Gen6 nodes may generate recurring log entries stating 'localhost Unable to get resume PROM devid for Expander Board'

Possible causes, and what to do, if a Gen6 node generates an 'NTB link is down' event.

A Gen6 half-chassis (only two nodes populated) will be shipped by default with the nodes in bays 1 and 2 on the left hand side of the chassis, and the empty right hand side bays (3 and 4) are populated with filler panels. If the nodes are moved to the right hand bays, the filler panels cannot be moved to the left hand bays because they will not fit.

Isilon GEN 6: HW_INFINITY_COMPUTE_FAULT: Compute node fault detected (User Correctable) - Event ID: 900160003

In the extended power-on self test (ePOST) phase of booting, Gen6 nodes sometimes show the message 'WARNING:M.2 SATA 0 FW FileSystem Inaccessible (0x00FF)'

Gen6 node fails to boot during the PSI configuration phase, showing the 'isi_upgrade_hardware' script running followed by an error message stating 'Unable to perform receipt update for Hardware Upgrade'.

While trying to configure IPMI on a cluster containing Gen6 nodes, 'isi ipmi features list' returns an empty feature list and no IPMI features can be enabled.

When a drive finishes smartfailing, isi_drive_d changes the state for the bay the drive is in from [SMARTFAIL] to [REPLACE]. If the drive is not immediately replaced, or something goes wrong during the replacement process, the bay state may change from [REPLACE] to something else, even though the drive in the bay still must be replaced, and this sometimes confuses customers. This article explains why these unexpected state changes can occur.

PowerScale Info Hub for OneFS 9.13.0.0 documentation

NetWorker Snapshot Management (NSM) backups may fail with Error relinking snapvx snapshot to target: Unable to perform action Link on SnapVX snapshot, error SYMAPI_C_ACCESS_DENIED.