NetWorker Module for Databases and Applications

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Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

This KB provides instructions on how to change the OS user account passwords on the NetWorker Virtual Edition (NVE) appliance.

The NetWorker Management Console (NMC) fails to launch. Application Error "Unable to launch the application." appears. The details panel reports a "SSLHandShakeException"

The NetWorker REST Application Programming Interface (API) jobindications endpoint reports interruptions to backup jobs, but no indications are seen for NetWorker VMware Protection (NVP) backup jobs.

The NetWorker VMware Protection (NVP) solution is used to backup VMware Virtual Machines (VM). The web-based Data Protection Restore Client (DPRC) is used to perform File Level Restore (FLR) or Microsoft SQL app-consistent (MSVMAPPAGENT) restores. Some or all save sets are not visible from the DPRC.

Dell Networker remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell Avamar, Dell Networker Virtual Edition (NVE) and Dell PowerProtect DP Series Appliance / Dell Integrated Data Protection Appliance (IDPA) remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell Networker remediation is available for OpenSSL security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell NetWorker remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This KB provides an overview of the different vProxy builds and their embedded ddboost, VMware Disk Development Kit (VDDK), VMware Tools versions, and OS details. This KB requires a Dell support site user-account to access.

This KB details how to configure rsyslog capabilities with the NetWorker VMware Protection (NVP) vProxy appliance.

A Windows SQL Virtual Machine (VM) is configured for app consistent backups using the NetWorker VMware Protection (NVP) MSVMAPPAGENT. The backup does not start and no messages are seen in the logs.

NetWorker VMware Protection (NVP) backups fail for Virtual Machines (VM) residing on vVol storage. The vVol operation is not supported.

Azure Site Recovery (ASR) process is initiated for a NetWorker Virtual Edition (NVE) Virtual Machine (VM). The ASR process fails, stating the NVE's source-image-plan is no longer available on Azure Marketplace.

This article provides a general overview of how VMware Virtual Machine (VM) backup levels and sizes that are reported in NetWorker.

Oracle client machine failing on backup Error message presented "Cannot run nsrdasv: No such file or directory"

Reset Secure Shell (SSH) rootid passphrase when unknown in NetWorker Virtual Edition (NVE) by deleting rootid_key and rootid_passphrase_encrypted files and regenerating keys.

The NvePlatformOsRollup_2024-R4-v4 is applied on the NetWorker Virtual Edition (NVE), the NVE rollup fails at 45%. It does not correctly detect the OS type so the rollup fails.

Failing to enable retention lock for Data Domain devices on NetWorker.

During rare instances, ansrd would fail and generate a core dump after finishing a clone workflow on NetWorker Server.

NetWorker clone tasks using a second copy as source do not work. The first copy is always requested ignoring the cloneid specified in the savesets/cloneid list to be cloned.

This article provides a general overview for troubleshooting network connectivity between systems that are involved during backup and restore operations of virtual machines (VMs) protected by the NetWorker VMware Protection (NVP) vProxy appliance.

The NetWorker VMware Protection (NVP) integration is configured with the vProxy appliance. The vProxy appliance goes into an invalid state during backup. The NMC may show an alert stating "vProxy is unavailable". The vProxy shows inactive in vSphere. The vProxy is unresponsive and cannot perform backups in its current state.

The NetWorker VMware Protection (NVP) integration is configured with the vProxy appliance. When attempting to add a vProxy in the NetWorker Management Console (NMC), it fails with error "Unable to log in to vCenter." The vProxy cannot resolve the vCenter name because it is not configured with a proper DNS. Edit the vProxy /etc/resolv.conf to include a proper DNS that can resolve the NetWorker Server, vCenter Server, and Data Domain.

vProxy FLR fails with error "Failed to log in to Data Domain service". The mount session logs point to a TCP network connection failure. Either the TCP connection was reset or the context deadline was exceeded.

This KB provides a general overview of NetWorker services and ports.

A NetWorker VMware Protection (NVP) Virtual Machine (VM) File Level Restore (FLR) fails to mount. Instant Access restore may also fail. The error logging returns that the vProxy failed to log in in to the Data Domain because the REST service on the Data Domain is disabled.

A Virtual Machine (VM) File Level Recovery (FLR) is being performed through NetWorker, using the NetWorker VMwar Protection (NVP) vProxy appliance. During the FLR, the mount process fails. The error returned is that the nsrvproxy_flr process failed to log in to the Data Domain.

NetWorker VMware Protection (NVP) backup policies are marked as failed but all Virtual Machines (VM) were successful. Error showing in the policy summary: Unable to find selected vCenter container work item with ID "vm-MOREF" in vCenter, the work item will be skipped.