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30 out of 209 shown
209 out of 209 shown
AppSync: AppSync Plugin causes Windows devices to not come online
After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated:  October 30, 2025 ID: 000184429
SourceOne Discovery Manager: Searching for an Email Address that contains a hyphen fails
Searching on an Email Address that contains a hyphen "-" in SourceOne Email Management or SourceOne Discovery Manager against an Elastic Search index, may produce incomplete results.
Updated:  May 05, 2026 ID: 000173622
SourceOne for File Systems: Large volumes fails to close with ECS on S3
Large volumes fails to close with ECS on S3. Error: Burn of volume <Volume> was unsuccessful - deleting volume from S3 storage.
Updated:  May 05, 2026 ID: 000173609
SourceOne: v7.2.9 - Archive creation on Elastic Cloud Storage in S3 mode fails
Archive creation on Elastic Cloud Storage (ECS) with SourceOne 7.2.9 in S3 mode fails.
Updated:  May 05, 2026 ID: 000173592
SourceOne: Web Search message open and download fail
SourceOne Web Search message open and download fail.
Updated:  May 05, 2026 ID: 000173323
SourceOne Email Management: Rebuild operation fails for Archive folder configured with ECS S3
Rebuild operation fails for Archive folder configured with ECS S3. Error: Element not found
Updated:  May 05, 2026 ID: 000173294
SourceOne: Email Management Job Dispatcher service stops Job Business Components that run >30 min
The Job Dispatcher service stops Job Business Components that run longer than 30 minutes if no keep-alive update is received. Error: The dispatcher thread received an error from the Job Business Component.
Updated:  May 05, 2026 ID: 000173285
SourceOne: Discovery Manager searches fail with "ExAsSrch.exe failed to initial"
SourceOne Discovery Manager searches fail with "ExAsSrch.exe failed to initial" error.
Updated:  May 05, 2026 ID: 000172442
SourceOne Offline Access - Agent crashes when launching Microsoft Outlook 2016
Agent crashes when launching Microsoft Outlook 2016.
Updated:  May 05, 2026 ID: 000171723
SourceOne: Historical Archive/Shortcut jobs fail due to SourceOne Service Account
SourceOne Email Management: Historical Archive/Shortcut jobs fail due to SourceOne Service Account exceeding the maximum number of allowed sessions on Microsoft Exchange 2013 or later.
Updated:  May 05, 2026 ID: 000171722
SourceOne: Using EM 7.2.SP4 HF1 messages fail to index content from message bodies
SourceOne Email Management: Using EM 7.2.SP4 HF1 some message fail to index content from message bodies that contains Latin characters leading to message that are not searchable.
Updated:  May 05, 2026 ID: 000171491
SourceOne Email Management: Indexes in Inconsistent Content Cache state after Index Validation
SourceOne Email Management: SourceOne Indexes marked as "Inconsistent Content Cache" state after running SourceOne Index Validation in SourceOne 7.2 Service Pack 6.
Updated:  May 05, 2026 ID: 000168038
SourceOne: Email Management Index process crashes after installing 7.2.SP5 Hotfix Bundle 2
SourceOne Email Management - SourceOne Index process ExAsIdxObj.exe is unresponsive after installing 7.2.SP5 Hotfix Bundle 2 (HF2) causing index sets to be marked with "Missing Items" status.
Updated:  May 05, 2026 ID: 000168030
SourceOne Email Management: Unindexable messages cause the entire index to fail rebuild/index
SourceOne Email Management - Unindexable Messages cause the entire index to fail rebuild/indexing and the state of the index will be set to Missing Items.
Updated:  May 04, 2026 ID: 000167712
SourceOne: Detailed job logs for Historical Archive and Shortcut activities report wrong mailbox size with >2GB mailbox
Detailed job logs for Historical Archive and Shortcut activities configured for HCL Domino mailboxes report wrong mailbox size if mailbox size is larger than 2GB
Updated:  May 04, 2026 ID: 000167569
Archive UDA jobs are failing when the task duration time is set too short to complete.
Daily archive UDA activity is failing after starting and running and not processing any messages.
Updated:  May 04, 2026 ID: 000167256
SourceOne index process ExAsIdxObj.exe crashes while indexing certain attachment files with non-Unicode file names
SourceOne index process ExAsIdxObj.exe crashes while indexing certain attachment files with non-Unicode file names
Updated:  May 04, 2026 ID: 000167206
Dell Products: How to create a support request online for your in-warranty Dell product
This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated:  April 19, 2026 ID: 000132371
SourceOne for File Systems: File activities cannot shortcut items
File activities don't getting permission issue when trying to shortcut files.
Updated:  April 18, 2026 ID: 000082343
SourceOne Email Management: The Elastic Search Service crashesstops when indexing data in SourceOne Email Management causing indexes to go into Missing Items state
SourceOne Email Management: The Elastic Search Service crashesstops when indexing data in SourceOne Email Management causing indexes to go into Missing Items state. Error: exiting java.lang.OutOfMemoryError: Java heap space
Updated:  April 18, 2026 ID: 000082334
SourceOne Email Management: Cannot see version information after upgrading to SourceOne Email Management 7.2.9 HF2
You are unable to see correct version number after upgrading hotfix 1 for 7.2.9 under archive server configuration list
Updated:  April 18, 2026 ID: 000082308
SourceOne Email Management: SourceOne console unable to load Snap-in
SourceOne console unable to load Snap-in. Error: MMC Could not create snap-in. MMC could not create the snap-in. the snap-in might not have been installed correctly.
Updated:  April 18, 2026 ID: 000082000
SourceOne Discovery Manager: A search fails with Provider Gateway search started, result (86042e0a) (0x86041B15) error.
SourceOne Discovery Manager search fails with Provider Gateway search started, result (86042e0a) (0x86041B15) error.
Updated:  April 18, 2026 ID: 000081940
SourceOne Discovery Manager: Using the SourceOne Discovery Manager Web client users are unable to save any changes to the properties of any matter.
Using the SourceOne Discovery Manager Web client users are unable to save any changes to the properties of any matter.
Updated:  April 18, 2026 ID: 000078649
SourceOne Email Management: SourceOne Domino Extension does not capture Domino members as owner when message is sent to Domino group from SMTP address
SourceOne Domino Extension does not capture Domino members as owner when message is sent to Domino group from SMTP address
Updated:  April 18, 2026 ID: 000078639
SourceOne Email Management: ES1IndexUpgrade utility fails to upgrade indexes
ES1IndexUpgrade utility fails to upgrade indexes. Indexes are flagged with Failed status in the ES1IndexUpgrade GUI.
Updated:  April 18, 2026 ID: 000078612