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Dell Technologies Data Protection Advisor (DPA) remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.
Actualizat: November 05, 2025
ID: 000194651
After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Actualizat: October 30, 2025
ID: 000184429
After upgrading Data Protection Advisor (DPA) to 19.10, the emailed Scheduled Reports are received with an attachment with a filename of "null."
Actualizat: April 07, 2026
ID: 000250894
Description not found for event ID 4096 from source Data Protection Advisor (DPA) "The component that causes this event is not installed on the local computer, or the installation is corrupted. Install or repair the component on your local computer."
Actualizat: April 07, 2026
ID: 000283332
This article provides a way of restoring database from a primary or a secondary Data Domain using product such as Oracle Recovery Manager (RMAN) Agent and DDBEA.
Actualizat: April 01, 2026
ID: 000185676
The Data Protection Engine (DPE) plugin cannot operate on vCloud Director (vCD) 10.4.1, causing URLServiceException 02105 and 403 with NullPointerException logs; cause is vCD 10.4.1 unsupported.
Actualizat: March 31, 2026
ID: 000211494
DPA: NetWorker discovery fails on the DPA with the error message "Unable to connect to NetWorker server"
Actualizat: March 26, 2026
ID: 000167201
How to add a proprietary message to all reports, canned and custom.
Actualizat: March 25, 2026
ID: 000020026
How to configure Systems Applications and Products Intelligent Query (SAP IQ) Database with NetWorker Module for Databases and Applications (NMDA) version 19.x.
Actualizat: March 17, 2026
ID: 000219292
This article explains the resolution when DPA server upgrade fails with error 'JRE libraries are missing or not compatible."
Actualizat: March 13, 2026
ID: 000059591
Datastore install completes without errors but has status Unknown.
Actualizat: March 13, 2026
ID: 000057251
dpaagent command gives "error while loading shared libraries: libssl.so.1.0.0: cannot open shared object file: No such file or directory"
Actualizat: March 05, 2026
ID: 000167233
This article explains the resolution when a DPA APP server stops responding or fails periodically.
Actualizat: March 04, 2026
ID: 000056975
After upgrading to 19.11, the Avamar data collection requests fail with unexpected EOF from worker process.
Actualizat: March 03, 2026
ID: 000231566
Data Protection Advisor (DPA): Avamar Retention Policy Configuration report fails with Error 500.
Actualizat: March 03, 2026
ID: 000232013
DPA: Active Directory or LDAP Integration with Data Protection Advisor
Actualizat: March 03, 2026
ID: 000157994
DPA affected by Java Vulnerabilities - July 2024 Java patch required
Actualizat: March 03, 2026
ID: 000234059
Data Protection Advisor (DPA): Error 409 – The License “Avamar Backend Capacity” has expired
Actualizat: March 03, 2026
ID: 000055417
Data Protection Advisor (DPA): DPA 19.3 filter in GUI is grayed out
Actualizat: March 03, 2026
ID: 000081950
Selecting individual clients as the scope in a report template take an exceedingly long time to load and display.
Actualizat: March 03, 2026
ID: 000239914
The "Organize Favorites" option in the ad-hoc report section does not allow selecting the last item in the list.
Actualizat: March 03, 2026
ID: 000248023
For any DPA Report Template, a space is not allowed in the operator Label field.
Actualizat: March 03, 2026
ID: 000248160
Opening a report the login requires multiple attempts.
Actualizat: March 03, 2026
ID: 000251023
The All Jobs report displays a size of zero for backup jobs that were successfully completed.
Actualizat: March 03, 2026
ID: 000275358
Unable to delete smart group. After clicking on the smart group, the application server (GUI) hangs and crashes after a while.Error message while deleting the smart group: Error 12002, and the GUI hangs for few minutes and then it crashes
Actualizat: March 03, 2026
ID: 000055221
DPA Jobmonitor requests in 'Queued for Processing' state
Actualizat: March 03, 2026
ID: 000167907
The Application services fail to start after upgrade.
Actualizat: March 03, 2026
ID: 000172667
DPA (Data Protection Advisor) - Error message in the Discovery Wizard: “Test failed! Error : [Unable to send Message to Agent :Host{name =”
Actualizat: March 03, 2026
ID: 000175164
The `ddbmdb2adutil LOG` command is slow to update the retrieved log.
Actualizat: March 03, 2026
ID: 000228704
For various reasons it may be necessary to modify the Linux operating system user identifier (user ID) that a Data Protection Advisor (DPA) Agent runs as. For example, from the root user to a predefined non-root user. This may be done without uninstalling and reinstalling the DPA Agent.
Actualizat: February 23, 2026
ID: 000430610