PowerFlex Software

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.

Spontaneous reboot with error "The System board BP1 PG voltage is outside of range"

This article has information about the KMIP CA Certificate is expired alarm.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

This article explains how to upgrade tpm firmware using iDrac UI

This section is to assist you in responding to unexpected power loss. This Article is a general guideline and has not been tested in every scenario. If at any point there is a failure, contact Dell Technologies Support.

This KB provides a workaround for the issue for PowerFlex Manager Platform (PFMP) 4.8 systems.

This article explains how to Resynchronize a Compliance file or OS repository that is in an error state.

Opening CloudLink Web UI with Chrome or Edge receives the error "ERR_SSL_KEY_USAGE_INCOMPATIBLE," Mozilla and Firefox open CloudLink Web UI without any issues.

This article outlines the PFMP diagnostic alert logic and possible remediation steps for events and alerts related to the PFMP diagnostic suite.

This article explains how to troubleshoot PFX00102.0000210 - etcd quota exceeded diagnostic failure.

This article explains how to troubleshoot the alert PFX00056.0000001 - The Events and Alerts service is unavailable - NATS is down.

This article explains how to troubleshoot the alert PFX00102.0000209 - The etcd certificate is about to expire

This article explains how to troubleshoot the alert PFX00102.0000207 - The PowerFlex management platform message bus health diagnostic failed.

This article explains how to troubleshoot the alert PFX00102.0000206) The disk space diagnostic failed.

This article explains how to troubleshoot the alert PFX00102.0000205 - The PowerFlex management platform nodes internal connectivity diagnostic failed.

This article explains how to troubleshoot the alert PFX00102.0000204 - The internal DNS lookup diagnostic failed.

This article explains how to troubleshoot the alert PFX00102.0000202. The PowerFlex management platform is in an unstable or unavailable state that might also affect access to PowerFlex Manager. If an additional database instance fails, it can result in data loss. Avoid making changes to PowerFlex Manager such as adding new users, resource groups, and more because it might not be saved as expected.

This article explains how to troubleshoot the alert PFX00102.0000203 - The etcd performance diagnostic failed.

All PowerFlex Node's date and time need to be synched with the MVMs for mTLS to work.

This article explains how to troubleshoot the alert NODE_STATUS_DIAGNOSTIC_FAILURE - The following nodes are not in a ready status or unreachable status: {{node_names}}

This article explains how to troubleshoot the alert PFX00102.0000200 - POD_STATUS_DIAGNOSTIC_FAILURE

After performing a PowerFlex Management Platform (PFMP) upgrade, the UI is unavailable.

ESXi servers stop responding in vCenter due to the All Paths Down (APD) state on one or more of the PowerFlex volumes.

This KB article describes how to do Raw Device Mapping (RDM) to the PowerFlex virtual machine (VM) in ESXi. This article can be used only if the ESXi server has a Redundant Array of Independent Disks (RAID) controller. If not, it might cause a "purple screen" to the ESXi and reboot.

This article provides information about how to import a foreign configuration RAID array on the system setup (F2) menu.

PowerFlex Manager does not support using a vSphere Standard Switch (vSS). PowerFlex Manager-managed deployments require VMware Distributed Virtual Switches (vDS) for automated networking, lifecycle management, and compliance. That is why Resource Group fails to exit LCM when a Standard Switch is detected on vCenter in the PowerFlex environment, even when the Standard Switch is not used by PowerFlex servers and networks.

The elements below are required to perform a Remote Proactive SMP (RPS) System Maintenance Plan Activity in the most efficient manner. Work with your Remote Proactive engineer to stage these tools and collect the needed info. If these requirements are not met, the activity cannot begin or completed successfully. It is recommended that these requirements be accounted for prior to the start of the System Maintenance Plan Data Collection stage.

NetWorker Snapshot Management (NSM) backups may fail with Error relinking snapvx snapshot to target: Unable to perform action Link on SnapVX snapshot, error SYMAPI_C_ACCESS_DENIED.