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本文介绍与 Baseboard Management Controller （BMC）（在基于 Dell PowerEdge 的平台上也称为 iDRAC）相关的警报的原因和解决方案。BMC 是一款嵌入式控制器，用于监视系统运行状况参数，例如温度、风扇速度、电源状态和电压。当 BMC 变得无响应或出现故障时，Data Domain 系统将生成警报。
已更新: 五月 15, 2026
ID: 000203937
如果发生多个磁盘故障且 RAID 重建无法继续，Data Domain 系统将启动正常关机。此保护措施可防止在 RAID 保护达到临界状态时可能丢失数据。
已更新: 五月 15, 2026
ID: 000203752
此问题影响具有软件版本 7.2.0.100、7.7.3 和 7.9 的 Data Domain 型号 DD6400、DD6900、DD9400 和 DD9900，由于 DDOS 硬件平台监视服务中的解析错误，其中电源状态错误地显示为交流丢失。
已更新: 五月 15, 2026
ID: 000204000
This article explains the cause and recommended action for alert ENVIRONMENT-00032, which indicates a failure in the storage processor on a Data Domain system. The alert generally indicates a hardware fault on the system motherboard.
已更新: 五月 15, 2026
ID: 000203873
When an I/O Module (aka SLIC or PCI card) fails or is removed from a Data Domain (DD), the system generates the Error: EVT-ENVIRONMENT-00029: Event Message: I/O module has failed.
已更新: 五月 15, 2026
ID: 000203868
This article describes a known issue where Data Domain systems generate a recurring SupportAssist alert indicating a communication failure with the Secure Remote Services gateway. An internal software defect causes this issue and requires either an upgrade or Dell Technical Support for resolution.
已更新: 五月 15, 2026
ID: 000465220
The Data Domain Operating System (DDOS) continuously monitors disk health. When multiple disks within the same disk group report read errors over a one-hour period, DDOS triggers alert STORAGE-00017 and initiates copy reconstructions to protect data integrity.
已更新: 五月 15, 2026
ID: 000203829
On DD3300 and DP4400, disks flagged by the PowerEdge RAID Controller or iDRAC generate EVT‑STORAGE‑00031 (hardware fault) or EVT‑STORAGE‑00032 (recoverable predictive failure) alerts.
已更新: 五月 15, 2026
ID: 000203825
When upgrading to DDOS 7.6, 7.7 or later releases, in some situations the upgrade may take longer to complete and appear to be stuck at the "phase 4/4 (Finalize 51%)" point.
已更新: 五月 15, 2026
ID: 000203823
DDOS keeps free space in the DD FS and in the system partitions tightly monitored, so that it alerts the administrator when capacity is about to run out for either the customer data storage or any of the system partitions.
已更新: 五月 15, 2026
ID: 000203515
本知识库文章介绍如何在 IBM System i 上重新启动 （IPL） IOP。
已更新: 五月 15, 2026
ID: 000452931
If the 'Use certificate authentication for REST communication' checkbox is selected, a Data Domain cannot be edited from the Avamar AUI.
已更新: 五月 15, 2026
ID: 000203336
Data Domain systems may report a nonspecific blocking issue when running a DDOS upgrade precheck. This may be due to a DD Cleaning Cycle running then.
已更新: 五月 15, 2026
ID: 000203155
In Retention Lock Compliance (RLC) enabled DDs where keeping the proper date and time is critical for the security of data, time changes or gaps are accounted for, and in certain situations cumulative time changes exceed a given threshold, hence an alert gets raised.
已更新: 五月 15, 2026
ID: 000202756
Data Domain and Data Domain Management Center devices allow for remote access through SSH. Also, if enabled, allow bi-directional file transfers using SSH-based SCP protocol. However, WinSCP does not work even if SCP support is enabled in the Data Domain or Data Domain Management Center.
已更新: 五月 15, 2026
ID: 000202391
This health check tool is designed to triage common and performance issues reported for DDVE system.
已更新: 五月 14, 2026
ID: 000200529
Prediction Enabled Automatic Cleaning is run only when its prediction engine determines whether used capacity exceeds a configured percentage within a configured time.
已更新: 五月 14, 2026
ID: 000199927
When the https or "ca trusted-ca" certificate expires on a Data Domain, it causes issues when trying to access the web UI. Generating a new certificate resolves the issue.
已更新: 五月 14, 2026
ID: 000198864
PowerProtect DP Series: Protection Storage or Data Domain: Security Officer Account Resolution Path
已更新: 五月 14, 2026
ID: 000198715
Message "Alert: Security officer user account must be created." received after upgrading IDPA to version 2.7.
已更新: 五月 13, 2026
ID: 000198128
This article serves as an overview of SOL and what settings are required for each system.
已更新: 五月 13, 2026
ID: 000197824
摘要：本文档详细介绍将 Data Domain 系统注册/添加到 ESRS 网关的步骤。
已更新: 五月 13, 2026
ID: 000197719
Data Domain 在 Avamar 用户界面中显示为红色和/或 AUI 是由几个不同的问题引起的。这是一条解决方法路径，可将您指向这些主题的现有知识库文章。
已更新: 五月 13, 2026
ID: 000197106
当存储区 Data Domain 填满时，症状包括容量使用率高、重复数据消除率低和到期失败。根本原因是容量规划不充分、备份配置不正确以及跨 DD、Networker、Avamar 和 Cyber Recovery 数据避风港的存储集积累不受控制。
已更新: 五月 13, 2026
ID: 000464399
This article describes a known limitation where a Data Domain system fails to join an Active Directory (AD) domain if the AD join account password contains multi-byte characters. A workaround is provided.
已更新: 五月 13, 2026
ID: 000028763
File systems created before DDOS 7.5.x may panic after upgrading to DDOS 7.10.x or later if mtree replication is configured. The panic message is "ddr/dm/dmbt_iface.c: dmbt_get_entry_inode: 19746: !(ret == DD_ERR_NONE)."
已更新: 五月 13, 2026
ID: 000215835
How to perform Oracle restore on RMAN Agent using ddutil utility
已更新: 五月 13, 2026
ID: 000196147
本文介绍了 Data Domain Virtual Edition （DDVE） 文件系统由于潜在的非易失性随机存取存储器 （NVRAM） 不匹配而无法启动的情况。它还提供了一种经过验证的解决方法来恢复文件系统可用性。
已更新: 五月 12, 2026
ID: 000464031
Dell EMC Data Domain workaround and mitigation is available before remediation for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.
已更新: 五月 12, 2026
ID: 000194503
本文档重点介绍 Dell Technologies 企业和数据中心基础架构产品的最低代码版本、建议代码版本和最新代码版本。我们会仔细评估和监控代码部署数据，以确保产品版本符合我们严格的期望，为客户提供可靠的产品和解决方案。
已更新: 五月 12, 2026
ID: 000205512