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Article Number: 000177002

How to Generate a SOS Report in RedHat Enterprise Linux (RHEL) 6

Summary: Generating an SOS report in RedHat Enterprise Linux 6 for diagnosing and troubleshooting problems.

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Article Content

Symptoms

Article Summary: This article provides information on how to generate a SOS Report in RedHat Enterprise Linux (RHEL) 6.

  • Ensure you are logged in as 'root'
  • Verify you have the 'sos' RPM installed :
    • # rpm -qa | grep -i sos
    • If not installed, you will need to install it :
      • # yum install sos
  • # sosreport
  • Input your name when requested
  • Input your Dell case number when requested
  • The output is a .tar.xz file saved in the '/tmp' folder
NOTE: These reports help technicians diagnose and troubleshoot your issue. Providing this file to the technician when opening a case can reduce the time it takes to resolve your issue.

 

Article Properties

Affected Product

Servers, PowerEdge, Red Hat Enterprise Linux Version 6

Last Published Date

21 Feb 2021

Version

4

Article Type

Solution

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