Before the old and the new PCs are linked for migration, a series of checks or validations are done to assess the readiness of the PCs. The checks are known as prechecks or prerequisites. Prechecks that are run on both the old and the new PCs are:
Locale check
Logged-in user check
Network check
Operating system check
Application check
Battery check
NOTE: The same set of prechecks is run on both the new PC and the old PC before proceeding with the migration.
Figure 1. Running prechecks on your new PC
Locale check
This check is done on both the old and new PCs to check if both the PCs are in the same locale. If an unsupported locale is found, you must change to a supported locale and try again. For more information, see
Change the system locale.
Figure 2. Locale settings in old PC are not supported
Logged-in user check
This checks the privilege level of the logged in user. To migrate data, you must have administrator privileges. If you are not an administrator,
Migrate prompts you to log in with an administrator account. For more information, see
Migrate multiple accounts.
Figure 3. User not logged in as administrator on your old PC
Network check
This checks if both the old and the new PCs are connected to the same network. If the PCs are not connected to the same network, Migrate prompts you to connect both the old and the new PCs to the same network. If both the old and the new PCs are on different networks, the PCs do not find each other during the pairing for code verification, and migration does not proceed. For more information, see
Migrate multiple accounts.
Figure 4. PCs not connected to same network on your old PC
Both the old and the new PCs must be on a trusted network. This allows both the old and the new PCs to be discoverable and communicate. If both the PCs are not on a trusted network, a message is displayed with an option to trust the network. It is recommended to click
Trust Network only if you recognize and trust the network. If you do not recognize the network, it is recommended that you switch to a known secure network.
Figure 5. Prompt for unidentified networks
Operating system check
This checks if the operating system is compatible with Migrate. The compatible operating system versions are Windows 7 or later on the old PC and Windows 10 or later on the new PC. If both the old and the new PCs are not using supported Windows versions, Migrate prompts you to upgrade to a newer version of Windows operating system. For more information, see
Unsupported Windows version.
NOTE: Data migration is supported on old PCs running the Windows operating system 7 or later. Erase and reset is supported on old PCs running the Windows operating system 8.1 or later.
Figure 6. Upgrade Windows
Battery check
This check confirms that the battery on both the old and the new PCs are more than 20% so that migrating and erasing data process is not interrupted. If the battery is below 20%, and the PC is not connected to a power outlet, Migrate prompts you to connect your PC to a power outlet. You must ensure that your PC is connected to a power outlet irrespective of the battery level when you are erasing the content in the old PC.
Figure 7. Low battery
Application check
This check prompts to close applicable applications, as Migrate requires read and write access to the system memory. It is recommended to close certain applications to avoid skipping of any files from being migrated. It is also recommended to close all applications that acquire locks on files and prevent them from being migrated. For more information, see
Applications to close before migrating.
Figure 8. Close applications
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