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Dell Migrate User's Guide

PDF

Prerequisites for resetting Windows 10

You can reset Windows 10 Home, Pro, Enterprise, and Education editions.

NOTE: Data Assistant prompts you to perform Windows reset if you are using a non-Dell PC, or if you do not have SupportAssist OS Recovery 5.3 or later installed on your Dell PC.
  • Ensure that you back up all important data, and close all applications before proceeding with Windows reset.
  • Ensure that your PC is connected to a power outlet before proceeding with reset. If the system shuts down during reset, your system might end up in an unusable state.
  • Ensure that your system supports Windows reset.
  • Ensure that you have either a recovery media, such as a USB drive or a DVD, or a recovery partition on your system.

Computer manufacturers (OEMs) usually ship systems with recovery partitions. To check if your system has recovery partitions:

  1. Press Windows + R key to open Run.
  2. Enter diskmgmt.msc, and press Enter.

    Recovery or System Reserved partition is displayed.

  3. Verify that the system contains a recovery partition.
    Figure 1. Partition layout for Windows 10 GPT
    Partition layout for Windows 10 GPT
    Figure 2. Partition layout for Windows 10 MBR
    Partition layout for Windows 10 MBR

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