Alpha R2, won't start after BIOS update

Question

Went on to Dell driver update site and download latest BIOS which installed OK restart fail with these steps 1. 180w power supply not recognized (rebooted) 2. Restart actually reached the Alienware screen then frozen 3, 3rd attempt power on light just flashes once and nothing else happens 4. Will not  boot from an external drive Cannot reboot unit is dead and  is only 18 months old.BIOS Sorry I ever updated the

Eimy_B · Answer

Hi @raycoops, What was the previous and updated BIOS versions?

ChiNexT · Answer

Same happened to me, is there any fix? I don't know the BIOS version it had before :(

ChiNexT · Answer

Thanks for your reply! It won't turn ON, light turns on and then it turns offimmediately.

Eimy_B · Answer

Hi @ChiNexT, No power at all after BIOS update? or what is the issue exactly?

Eimy_B · Answer

Try a CMOS reset. Check the video here.

ChiNexT · Answer

Thanks for the reply! I did, and the color of the light changed but the computer still behaves the same. Any other ideas?   Thanks again!

Tesla1856 · Answer

@ChiNexTwrote:

Same happened to me, is there any fix? I don't know the BIOS version it had before :(

Do as suggested in @RoHe first posts here. If that doesn't work, read the second post and then follow the posted link:

https://www.dell.com/community/Inspiron-Desktops/Inspiron-3650-won-t-restart-after-BIOS-update/td-p/6051343

ChiNexT · Answer

Thanks for your reply! The first message link you sent doesn't work, the second it seems to be suggesting the cmos reset which I did but didn't work. It is still under warranty so I guess I'll have to send did it over when I'm back in the US, thanks again!

Tesla1856 · Answer

Here you go: https://www.dell.com/community/Customer-Care-Wiki/Dell-Policy-BIOS-update-breaks-motherboard-CMOS/ta-p/6063959

Futuracity · Answer

I’m having the same issue.  I was installing the bios update then it froze.  The it died.  No power at all

Alienware Consoles

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