Thermal Controller Error Message

Question

So first off my computer has been doing some weird things like Discord not being able to load. Games not being able to open up but recently I when I turned my computer on it just gave me a gray screen so I turned it off then on and I was greeted with this message. I have no idea what it means and help is appreciated. System.TypeInitializationException: The type initializer for 'AlienLabs.ThermalControls.Controller.Classes.ThermalControlsTaskbarIcon' threw an exception. ---> System.DllNotFoundException: Unable to load DLL 'ThermalSupportAPI_x64.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E) Server stack trace: at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalSupportAPIMap.Initialize(Int32& featureMode) at AlienLabs.ThermalControls.Communication.AuroraR7.COM.BiosSupportAPIClass.Initialize() at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalAPIOperationsClass.Initialize() at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalControllerClass.Initialize() at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs) at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at AlienLabs.ThermalControls.Communication.ThermalController.Initialize() at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalControlsCapableDeviceClass.Initialize() at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ObjectFactory.NewThermalControlsCapableDevice() at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalControlsCapableDeviceRepository.get_Instance() at AlienLabs.ThermalControls.DeviceDiscovery.Classes.DeviceRepositoryClass.getDeviceInstance(String assembly, String thermalClass) at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.DiscoverDeviceFor(ThermalControlsDeviceSetupInfo deviceSetupInfo) at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.DiscoverDevicesFor(List`1 deviceInfoList) at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.get_AllDevices() at AlienLabs.ThermalControls.Tools.Classes.ThermalControlsDeviceRepositoryClass.get_AllDevices() at AlienLabs.ThermalControls.Tools.Classes.ThermalControlsDeviceRepositoryClass.get_ChassisDevice() at AlienLabs.ThermalControls.Domain.Profiles.Classes.ProfileProcessorClass..ctor() at AlienLabs.ThermalControls.Domain.ObjectFactory.NewProfileProcessor() at AlienLabs.ThermalControls.Domain.Profiles.Classes.Factories.ProfileRepositoryFactory.get_ProfileRepositoryforController() at AlienLabs.ThermalControls.Controller.Classes.ThermalControlsTaskbarIcon..cctor() --- End of inner exception stack trace --- at AlienLabs.ThermalControls.Controller.Main..ctor() at AlienLabs.ThermalControls.Controller.App.AppStartup(Object sender, StartupEventArgs args) at System.Windows.Application.OnStartup(StartupEventArgs e) at System.Windows.Application.<.ctor>b__1_0(Object unused) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

JOcean · Answer

The following forum posts may help.

https://www.dell.com/community/Alienware-Desktops/Thermal-Controller-Error-Message/td-p/6132034

https://www.dell.com/community/Alienware-Desktops/My-Aurora-R6-The-Adventure-Continues/td-p/6063705

Alienware Desktops

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