Setting up AX150 for the first time

At the top of the Dell | EMC forum is a post called "AX100 - AX 150 Powerlink Site", in it is a link to Dell's AX150 support site, you will want to go to that site and register the serial number on the AX150i, make sure you get the right number it will start with FCNPR0......anyother number is not the right serial number for this registration.  For detailed instructions to setuping the AX150i, you will want to click on the "Install" link, then there will be 2 links, the first one "Plan" has supported configurations and a worksheet to plan out your configuration.  The second link, "Install" will present a wizard to create detailed instructions for the type of installation you are performing. 

When connecting to the array via the management port, is this done via http?  And done based on unc name?  IP?

 

What is the default IP to connect to?

You will need to download the Storage System Initialization software from the link I provided earlier.  The instructions detail how to set the IP address, it uses a UDP broadcast to find the array, once the Initialization software finds the array, you can set the IP Address.  Once the system reboots, you will be able to connect to the management software through a web browswer http://IP_address using either SPA or SPB's management IP Address you just configured.

Is there a way to reset the AX150 back to the original defaults?  I'm told that it had been 'configured' at one point, but that user has forgotten the IP address for the management port.

 

We're hoping there's a way to reset it back to the default settings. 

 

And what would the default IP be for the management port once that is reset (if possible)??

 

Thanks!

There is no easy way to reset back to factory settings.

If you don't know the IP Address, shut down the storage system, press and hold the power button for one second longer after the system powers on.  This will clear the security on the system.  You will then be able to run the initialization tool mentioned in the previous posts.  This will allow you to set the IP Address to anything you want.  It will not matter what the current IP address is set to, the initialization wizard will be able to communicate with the storage system, so long as it is run on a system on the same physical subnet as the storage system.

So, if I hold down the power button for 1 second after the power restarts, it seems to work and the SAN restarts

 

The problem is in the discovery.  We have our internal NIC set to 172.16.1.10 and a subnet of 255.255.255.0  gateway, don't recall.

 

The cable is plugged into the network port on the SAN, and when I try to discover the device, it never finds it......

 

If I try to plug the network cable directly from the server to the admin port, I don't get a link light, no connection indicator on the server.......

Ok, you may need to call tech support for a faster resolution. 

You can try this first.

1.  Verify that you are plugging your host's NIC and each SP's management port into the same switch or hub - no router.

2. Verify you are plugging in the management ports and not any other RJ-45 port on the SP.

3.  Verify that both SPs are booted.  look at the boot/fault LED on each SP.

      The boot process starts at 1/4 Hz, then 1 Hz, then 4 Hz, then off.  When the boot/fault LED is off the SP has booted into FLARE (o/s)

You can also try using this troubleshooting tree on the Dell | EMC AX150 support site.