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OME v2.3 fails to install on Server 2016-- returns ODBC driver error
We tried to install OME v2.3 on a fresh Server 2016 install and it failed with an ODBC driver error.
Server 2016 was installed using the current MSFT image for std server 2016
X21-30350 (released 1/31/2017)
We are aware of the issues with the installer getting hung on aspects of ASP .NET, but worked around that by installing ASP .NET from Server Manager, not through the Dell Prerequisites.
This is a default local install, using the SQLExpress database installed by Dell OME.
There was no problem installing OME 2.3 on a fresh server 2012R2.
Error message occurred during the final install of OME (after SQLExpress had been installed)
Message [Microsoft][ODBC SQL Server Driver][DBMSLPCN]SQL Server does not exist or access denied.
Anyone know how to work around this?
OME v2.2 also failed in the same manner on Server 2016
Hudson
hudson8
98 Posts
0
October 2nd, 2017 18:00
After I performed an upgrade of the Server 2012R2 VM that has OME 2.3, converting it to Server 2016, Dell OME continued to function.
Thus the problem is only with installing OME on Windows Server 2016.
DELL-Shivendra K
685 Posts
0
October 3rd, 2017 05:00
I would request you to get in touch with Dell Support. They can take a closer look and guide in right direction. Sensing something specific with this system only.
MLayman
3 Posts
2
October 5th, 2017 10:00
I am successfully running OME v. 2.2.0.2056 on Windows Server 2016 Standard (v.10.0.14393), however when I upgraded to version 2.3 it totally hosed OME and I has to rebuild it again from scratch. So I'm not upgrading until whatever bugs are worked out of it... I recommend the same to you.
hudson8
98 Posts
0
October 6th, 2017 09:00
Yes, this application needs some debugging by Dell.
DELL-Shivendra K
685 Posts
0
October 6th, 2017 21:00
I would request you to get in touch with Dell Support. They can take a closer look and resolve the problem.
hudson8
98 Posts
0
October 7th, 2017 08:00
Shivendra-- What would be the phone number for support on Dell OpenManage Essentials?
Hudson
DELL-Shivendra K
685 Posts
0
October 11th, 2017 01:00
Hudson,
Please use following as appropriate:
Small Business (1-499 employees) basic support 1-800-822-8965
Large Enterprise & Public Sector basic support 1-800-456-3355
ProSupport contracts (includes ProSupport powered by Copilot) 1-866-362-5350![]( "Call: 1-866-362-5350")
Available 24/7
ProSupport Plus contracts (includes ProSupport powered by Copilot) 1-855-305-9057![]( "Call: 1-855-305-9057")
Available 24/7