XPS 400 does not recognize new DVD drive

Question

Philips DVD+-RW DVD8801 installed on my PC (XPS 400) started to malfunction.  I bought a new drive (Pioneer DVR-115DBK) at newegg.com.  However, my PC does not recognize it.  Any ideas?  Thank you in advance.

Davet50 · Answer

Did you ensure that you set the jumper on the drive to the correct position. Most Dells use the CS(Cable Select) jumper position. That way it doesn't matter where it is on the IDE cable.

Anditer1 · Answer

Thank you VERY much.  It was indeed the jumper.  Everything is fine now.  I REALLY appreciate your prompt expert advice.

XPS 400 does not recognize new DVD drive

Dell Support Resources

Latest Solutions

Power connect 3524 console access problem

Unlocking HDD BIOS PASSWORD states data will be destroyed

New syntax of keyword search by author ID and keyword on Dell forum

Paid onsite repair cancelled without consent - need escalation to Customer Care

WiFi not show in my laptop