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Dell Inspiron 13 7000 P83G Will Not Wake After Sleep
I have a model laptop listed about. I have tried the most recent BIOS update, defaulting the BIOS settings, Checking all the power settings, Installing the newest update of Intel Management Interface Engine, Disabling the Intel Management Interface, and disabling Fast Startup in settings. Turned on Wake from USB, and disabled USB Selective Sleep settings. The PC still will not wake up after entering sleep mode and must be forced shutdown and turned back on.
robert p
4 Operator
4 Operator
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9.4K Posts
0
April 10th, 2019 08:00
Hi random0o,
Thanks for posting. Apologies that your system is not performing as expected.
Newer computers have what's called Modern Standby instead of sleep mode and it functions a bit differently.
Martin B42
5 Posts
1
August 12th, 2019 11:00
Hi there,
It took me about a year or so to find "solution" to this annoying problem.
Whenever you have to start a laptop from scratch, just keep pressing the spacebar key. It seems to confirm something or I don't know what. But it prevents the laptop from a need to reboot over and over again like I did before. Especially when you boot to a menu where it says "repair or just reboot" with a blue screen.
I do love this laptop, it' best piece of gear I could ever afford, but dear lord, this was just annoying as **bleep**.
Brandon S.
1 Message
1
November 13th, 2019 19:00
@robert p this answer doesn't help or address the issue. Even if this model were to use modern standby, which it doesn't (as you can see below), the behavior of being completely unable to wake it from sleep wouldn't be present. Does Dell have any advice for resolving this ongoing issue with these laptops?
powercfg /a
The following sleep states are available on this system:
Standby (S3)
Hibernate
Hybrid Sleep
Fast Startup
The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.
Standby (S2)
The system firmware does not support this standby state.
Standby (S0 Low Power Idle)
The system firmware does not support this standby state.
NewtonDad
3 Posts
2
May 11th, 2020 12:00
This is a real BIG PROBLEM - it already burned out the original battery, so I got a new battery, and upgraded with new BIOS as suggested by this group, and changed the Power settings for never sleep, and even shutdown the paper when the power button is pressed or the lip is closed. The problem is still here - even if I shutdown my laptop (Dell Inspiron 13 7000 2-in-1) over night, and in the morning, the laptop turns itself into a sleep mode: when I can press the power button, then it just shows lights under the keyboard, and then off, when I press the power button - not respond any other buttons, and the display is always black!!!!!
Pookster
2 Posts
0
October 21st, 2020 05:00
Same problem here - did you get any further with this. It's driving us nuts!!!
afrancesconi
24 Posts
0
October 21st, 2020 05:00
@robert p "Newer computers have what's called Modern Standby instead of sleep mode and it functions a bit differently. "
So what?
Is this the Dell's answer to this issue? A 1000EUR laptop released just 2/3 years ago already going to trash because of a feature that "functions a bit differently"?
Shame. Dell must prioritize this defect... just look at the many topics about it:
https://www.dell.com/community/Inspiron/Inspiron-7370-sleep-wake-issues/m-p/7337983
https://www.dell.com/community/Inspiron/Inspiron-7370-sleep-wake-issues-2/td-p/7469583
https://www.dell.com/community/Inspiron/Inspiron-7370-sleep-wake-issues-3/td-p/7489584
https://www.dell.com/community/Inspiron/Inspiron-7370-sleep-wake-issues-4/td-p/7720043
https://www.dell.com/community/Inspiron/Inspiron-7370-becomes-hot-after-LCD-turns-off-doesn-t-resume/m-p/7618639
ObaydaMD
1 Message
0
October 23rd, 2022 02:00
Similar problem. Tried all kinds of nonsense solutions. Burned out 3 batteries already. I think I'm giving up on this laptop afterall and will never buy Dell again.