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cheukin2

updated

9 years ago

C

cheukin2

1 Message

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5220

November 5th, 2017 12:00

Sleep Mode Startup Glitch

So I've had my laptop for a while and it worked amazingly... until a few days ago. Whenever I put it in sleep mode and woke it up, it would go into the picture below. I have to completely shut it off and restart the computer every time it goes to sleep which is quite annoying. I have tried restore points, and even reset my entire computer (where it keeps your files but deletes your applications), which actually fixed it for two sleep modes but then it reverted back to this screen. I have tried everything I could and have contacted multiple Dell agents who were very kind, but didn't help me. P.S if I plug it into an hdmi cable and then unplug it, it fixes it. Very strange. Here are my specs

*Picture too big, very similar to this link except it looks more like vertical blue and green lines.

www.istockphoto.com/.../glitch-psychedelic-background-old-tv-screen-error-digital-pixel-noise-abstract-design-gm695839454-128692479

OS Name Microsoft Windows 10 Home
Version 10.0.15063 Build 15063
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name TRACK-HURDLESON
System Manufacturer Dell Inc.
System Model Inspiron 15 7000 Gaming
System Type x64-based PC
System SKU 0798
Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. 01.00.03, 1/10/2017
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Dell Inc.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.15063.502"
User Name TRACK-HURDLESON\charl
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.87 GB
Available Physical Memory 3.52 GB
Total Virtual Memory 9.74 GB
Available Virtual Memory 4.20 GB
Page File Space 1.88 GB
Page File C:\pagefile.sys
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

Thank you all in advance!