DELL 7740 BIOS update fail, 1.11.2 Stalls at 0%

Question: Where is Step 6 from Step 4?

"4. If BIOS has rolled back successfully (to any version before 1.10.2), then go to step 6. If not, then try Method 2."

What is clearing the CMOS mean?

I'm not that great with Windows.

Can someone do a video on YouTube of you experience and post the link?

I'd like to see this being done.

Thanks

I tried to update 7740 to 1.14.0 BIOS update released Sept 1st 2021 and it stuck at zero. I had to pull battery switch in order to re-start. Any idea how to fix the issue?

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I had no issues with 1.14, one option is to connect a 1080p monitor to the HDMI port and start (turn on) the computer immediately close the lid / screen. With 1.11.4 this enabled the normal BIOS upgrade.

@thenags  Be useful if you provide more details:

1. Is this a Precision 7740 PC?
2. What version of BIOS is installed now and what version did you try to install?
3. How did you try to run the BIOS update?
4. Did you get an error message or...?
5. Does the PC still boot?

Was really hoping this was going to do it for me, but no luck

It's on a Vostro in my case but was hoping unplugging the monitors would help.  I've tried to update to the 2 newer versions available.  Issue persists with both.  No error message, it just sits at 0% until the end of time.. Or until we pull power and boot back up for another try.

@thenags  - Exactly which Vostro?

How are you attempting these updates, inside Windows or via the F12 flash update option with a USB stick?

Inside Windows via Dell Command Update as the machine is not local to me.

@thenags  You still haven't told us the exact Vostro model or the version of Windows.

Have you looked at the Support page for this BIOS update to see what it says and decide if you really need it?

Is there any way somebody local can run this update from a USB stick via the F12 Flash Update option? Or  just download it locally onto the PC and run the .exe file manually rather than using Command Update?

Sounds like this update might be scheduled for installation by Windows Update.

If UEFI Capsule Updates is still disabled in BIOS setup, try enabling it and save the change. That may to allow the update to install, and then you can disable Capsule Updates again...

It's a Vostro 3910 running Windows 11.  I definitely don't need the BIOS update but for some reason it keeps trying to install itself and every time it does we have to power cycle the computer to get it back online.  I was hoping if I could get it successfully installed this would stop happening.  I'm more than happy to find a way to get it to stop trying to auto-flash as well.