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HP Officejet 7410
Been trying to solve the following problem through the HP Support Forum with no answers. Hoping someone here can assist. The following is what I posted there:
Installed a new hard drive in my Dell Studio XPS (Windows 7 Pro) 5 weeks ago and was able to successfully download and install the Officejet 7410 driver. Printer, copy, scan, and fax all worked properly. About 3-days ago, a pop up window informed me of an update to the Driver software was available. Through HP Center uploaded the update. Afterwards, only the scan worked. I uninstalled the driver and update yesterday, after trying various ways to reengage the other performance options. After restarting the computer, I installed the driver again from the HP site.
After the download, I click on the download to install the driver. It begins and completes the extraction, but never does anything after that point.
I called HP Support today only to be told the printer is obsolete. I knew that 5 weeks ago and everything worked perfectly.
Windows is fully up-dated.
Anyone have an idea how I can reload the software through the download already on my machine?
Thanks for your help!
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