parrot328

updated

13 years ago

P

parrot328

3 Posts

0

10225

July 29th, 2013 14:00

dell aio 966 photo printer

Hello                                               

  • Vendor Version : G16-EN
  • Dell Version : A02

                            

  Attempting to install a Dell 966 AIO printer on a windows 7 system.  Downloaded the driver from the dell site  (G16-EN,A02 )...seems to install properly, the computer sees the device under  'devices and printers'.  when I print to it, unsuccessful, error says to turn on bi-directional printing.   When I go to printer properties  under the 'port' tab and attempt to click on 'enable bi-directional support', I can check it, but when I exit and verify, its back to unchecked.   I've uninstalled and re-installed twice with the same result.   Takes a very long time to uninstall, if that means anything 

 

The connection type is USB and this worked perfectly fine on my old windows xp system.  Yes, all the current windows updates, at least through July 2013 have been installed.  Thought it might have something to do with my anti-virus software (AVG), but disabling AVG while installing did not make a difference.                                     

  • Vendor Version : G16-EN
  • Dell Version : A02