Storage, Drives & Media

Last reply by 05-23-2012 Solved
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2 Bronze
2 Bronze
105140

Can't read old CD-R media on new Dell desktop

I have a brand-new Dell XPS 8300, running Windows 7. The DVD-CD drive is a "TSSTcorp DVD+-RW SH216BB". It generally works as expected.

I have some CD-R media which I burned on an earlier machine, under XP. Maddeningly I can't read these media on the new machine, either in the built-in drive or in an outboard USB drive. I can see the top level directory but can't open it.

But, they still read perfectly in an older Windows XP laptop.

Any suggestions greatly appreciated!

Solution (1)

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10 Diamond
16179

Peter,

Roxio does not use packet writing. Windows 7 has two flavors of disc burning, Live File System, which is a newer packet writing format (UDF), or Mastered, which is the traditional data writing approach.

Normally, both CD and DVD media can take LOTS of abuse before they are rendered unreadable. It's likely to be a format issue preventing you from reading these. Again, the straght-forward approach is to use an old PC to read them and transfer the files to other CD or DVD blanks, or to an external hard drive or flash drive.

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Replies (11)
10 Diamond
16134

Hi LPeterP,

What happens when you try to open the top directory? Do you get an error of any sort?

2 Bronze
2 Bronze
16178

No error. It appears as if the top level directory is empty.

10 Diamond
16178

Do you know how these were burned? For example, did you use packet-writing software, such as Sonic DLA or Roxio Drag-to-disc?

2 Bronze
2 Bronze
16178

Well, it was a long time ago but almost certainly it was packet-writing software.

2 Bronze
2 Bronze
16176

Im having the same issue but with my Dell XPS420 and my XPSL702x

10 Diamond
16176

The only solution is to copy the disc contents to the hard drive of a PC that can read them, then burn the files to a CD-R without the use of packet writing software.

We have recommended avoiding packet writing software for years for this exact reason, incompatibility with other operating systems.

2 Bronze
2 Bronze
16176

Hoo, boy - bad news. I was unaware of the lack of compatibility. I've just discovered that I have dozens of backup DVDs with the same issue as well. The good news is that we can recover the data and burn new media on the Windows 7 machine.

When I insert a blank medium in the drive on my Windows 7 machine, I get several options for "burning" it, including

1. Burn files to disc using Windows Explorer

2. Add Files using Roxio Home Data

3. Add files to disc using Roxio Burn

Is the Roxio option to be avoided? Or do all of these options use some more modern standard that creates discs that can be read anywhere?

Thanks

Peter

2 Bronze
2 Bronze
16176

I cant even copy my files off the cd.  I've tried several different machines and the cd has some minor abrasions on it but I definately used more damaged discs without problems.

10 Diamond
16180

Peter,

Roxio does not use packet writing. Windows 7 has two flavors of disc burning, Live File System, which is a newer packet writing format (UDF), or Mastered, which is the traditional data writing approach.

Normally, both CD and DVD media can take LOTS of abuse before they are rendered unreadable. It's likely to be a format issue preventing you from reading these. Again, the straght-forward approach is to use an old PC to read them and transfer the files to other CD or DVD blanks, or to an external hard drive or flash drive.

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