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duanezink
Copper

Computer will not recognize my cd ROM drive on my computer

I had to install a new hard drive everything went ok until it did not recognize the CD rom drive or D: drive so I could download other programs. Anyone had a similar problem?? Thanks Duane

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9 Replies
Skybird
Diamond

Re: Computer will not recognize my cd ROM drive on my computer

CD-ROM not recognized?  Do you mean it does not appear in My Computer?
Or do you mean it will not read discs?

What is the operating system you have installed?

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duanezink
Copper

Re: Computer will not recognize my cd ROM drive on my computer

Both it does not register in my computer and it will not read discs. I have windows XP Home Edition OS . I have tried several drives all in good working order. Thannks Duane

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Skybird
Diamond

Re: Computer will not recognize my cd ROM drive on my computer

Look in the Device Manager .....

Click on the (+) next to DVD/CD-ROM drives.  Right-click the drive and select Properties.
Is there an Error Code (number) present?

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Cherry.King
Bronze

Re: Computer will not recognize my cd ROM drive on my computer

Look in the Device Manager .....

Click on the (+) next to DVD/CD-ROM drives. Right-click the drive and select Properties.
Is there an Error Code (number) present?


Now I got it, Thanks for your analysis!
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bacillus
Diamond

Re: Computer will not recognize my cd ROM drive on my computer

If this is a laptop then try removing the optical drive and reinstalling it. If a desktop then I would suggest you recheck that the power and sata/ide connector to the optical drive is secure.

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USte
Copper

Re: Computer will not recognize my cd ROM drive on my computer

I am having same problem.. dell not recognizing its cd rom.  It doesnt show up in Device Manager or and brosing options.  Error code was 39 prior to it disappearing.  I tried to update driver software, it told me it was updated, now cd rom doesnt show up at all.

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osprey4
Diamond

Re: Computer will not recognize my cd ROM drive on my computer

Hi USte,

Please click the link below to run the upper and lower filter trick on your system.

If Fix-it tells you there is no drive, then click my troubleshooting guide below and follow the instructions to run the Dell diagnostics on your drive with a data disc in the drive. This will test the drive to see if there is any hardware failure. Let me know if the drive passes or fails.

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USte
Copper

Re: Computer will not recognize my cd ROM drive on my computer

Hi, I had to do it twice but eventually after installing then troubleshooting, it worked! Thank you!!!

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osprey4
Diamond

Re: Computer will not recognize my cd ROM drive on my computer

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