HELP! windows wont run...well it takes an hour to load, uses about 4 colours and hangs when I ask it to do anything!!
Tried that DSI short status test and got a error code 1000-0142 with a message..unit4:drive test failed. status byte =89
tried Run Dell PC Restore by Symantec to Restore Default Settings, pressed the ctrl and F11 when the dell splash screen appeared but nothing seemed to happen
I have no disks as I thought all software was pre-loaded, my laptop is secondhand.
thanks for your help I've bought a new hard drive, the problem I have now is I cant get a copy of the install cd because I bought secondhand! dell require the original order number.
Can I download what I need to replace a faulty hard disc from dell (install cd) ?
and step by step instructions would help as well?
I have a spare XP home OS i can use, the XP pro on the bad HD I spose is lost as was pre-installed!
Roger, I have purchased 6 different dell systems over the years, both Desktop and laptop all second hand. this is what you need to do to get your replacement disks.