suzannegrabiec

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5 years ago

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suzannegrabiec

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1 Message

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770207

May 13th, 2012 05:00

DVD Drive keeps opening by itself

Hi

Since I purchased my Dell computer in December the disc drive keeps opening by itself regardless of whether or not there is a CD in it. As soon as I switch on the computer it opens and reopens every time I close it. I have checked the properties which states that it is working correctly and a diagnostics check stated that all software is fine. Has anyone else experienced this problem? As I said this has been happening since I first purchased the computer and has become more frequent to the point that it no longer stays closed unless the computer is off.

 

Any help would be greatly appreciated