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DVD stopped working on my Dell XPS 420
The DVD-R drive stopped working on my Dell XPS 420 a couple of days ago. I'm assuming this was caused by a Windows Vista update (only change that has occured on my system recently and is in the same time frame that the DVD drive stopped working).
I went to the "Computer->manage->event viewer->Summary of Administrative events->error" window and a recent (last day or so) error is listed numerous times as a "Service Control Manager Eventlog Provider" error # 7026 (again, I am assuming this is related to losing my DVD drive because of the "cdrom" field in the error message:
Log Name: System
Source: Service Control Manager
Date: 3/13/2009 11:41:28 PM
Event ID: 7026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: xxxxxxx
Description:
The following boot-start or system-start driver(s) failed to load:
cdrom
Event Xml:
7026
0
2
0
0
0x80000000000000
107089
System
Robot-PC
cdrom
Anyone have any ideas on how I can get my DVD drive working again (it no longer appears in the Vista Computer folder, forgot to mention that) ?
osprey4
4 Operator
4 Operator
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March 14th, 2009 06:00
Hi, Willy:
The solution to a missing drive is to delete the upper and lower filters by following the article in the CD/DVD FAQ under "code 39 error in Vista".
By the way, all of that computer gobbledygook has nothing to do with this problem. :emotion-1: