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July 26th, 2010 18:00

Fail Return Code 3

...I hope this is not what I think it is.

 

Drive 0 - Fail Return Code 3

 

BUS Version A03 XPSGEN Series

 

I have a five year old computer which suddenly gave me this error today...  I am most concerned about getting my info (family pics, etc) off the drive more than anything else.

Help?????

10 Elder

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46K Posts

July 26th, 2010 20:00

 Plazticpaddy

 Error Code 3, indicates fatal error or unknown test error occurred while device was executing its self test routine, the drive is failing and should be replaced.

Backup any files, or folders yoy wish to save to other media.

Bev.

 

July 27th, 2010 06:00

Thanks Bev, but a stupid follow-on question...  how do I go about backing up the files if I can't get past the initial boot up/login?  Do I buy an external drive and try to boot from that?? 

Thanks!!!!!!!

10 Elder

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46K Posts

July 27th, 2010 08:00

Plazticpaddy

Good question.

It would be handy to know the computer model.

You could remove the hard drive and using an USB adaptor similar to THIS and attach the hard drive to a working computer and see if you can transfer the files and folders to it, but if the hard drive cannot be read, then it's likely the drive is toast.

Bev.

 

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