Start a Conversation

Unsolved

This post is more than 5 years old

3463

August 7th, 2018 07:00

Hard Drive not installed

Hello,

Every time I reboot my laptop, I get the Dell diag screen saying Hard Drive not installed. It then shuts down when I continue. The second time I boot up it loads fine and starts Windows as normal - This seems to happen every time. My drivers are all up to date. Does anyone have any ideas?

Sys Info:
https://imgur.com/a/wEEmGcP

Thanks.

Moderator

 • 

17K Posts

August 7th, 2018 09:00

FSPRoss,

What is your computer model and OS installed? Start the computer and tap the F2 to enter the bios/ Once in the bios choose to load defaults, save changes and exit.

2 Posts

August 7th, 2018 11:00

Hello,

Thanks for your reply. Please see my Sys Info image in my post for the information you asked for. 

I can do the BIOS change. Do you mean reset bios to factory defaults or bios defaults?

Thanks.

Moderator

 • 

17K Posts

August 9th, 2018 03:00

FSPRoss,

Try to reset the bios to defaults/load defaults to see if that will resolve the issue.

No Events found!

Top