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19075
My CD-ROM can't play any CD
Hi everyone, I can't play any CD with my DVD RW drive,
On Right click, there is no option for "Play", only Eject or Copy
I was wondering if there is a problem with the driver, or the lens is just dirty.
Please help me with this.
I have tried checking for the driver but the device manager says it is working properly.
Thanks!
DELL-Babita S
1.3K Posts
1
July 20th, 2013 09:00
Hi Laime_999,
Welcome to Dell Community Forum.
Please click on the link below to troubleshoot issues with Optical drives:
http://dell.to/16y0CTh
Let us know if further help is needed:
Thanks and regards,
Babita S
#iworkforDell
For easy access to drivers, manuals and product updates, please visit our Support Site .
Laime_999
4 Posts
0
July 21st, 2013 00:00
This solved my problem!
It says it has something to do with a Detect Controller, says it is fixed.
Now I can play any audio or video CD.
Thank you so much for he big help.
DELL-Babita S
1.3K Posts
0
July 23rd, 2013 04:00
Hi Laime_999,
Thank you for your reply.
It is great to know that the link was helpful in resolving the issue you were facing with the optical drive on your computer.
Please feel free to contact us if you have further queries. We would be happy to help.
Thanks and regards,
Babita S
#iworkforDell
For easy access to drivers, manuals and product updates, please visit our Support Site .
Laime_999
4 Posts
0
November 11th, 2013 04:00
Hi,
I'm having the same problems again. and this time it won't work. I don't know what to do. and I don't know what caused the problem.
Can you help me? Thank you so much!