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January 7th, 2014 11:00

WD Black 4TB SATA 3 HDD in an XPS 9000 ?

I have installed a Western Digital Black HDD 4 TB in my XPS 9000.  I have the following questions:

Is my computer SATA 3?  Or do I need to use the jumpers on the back of the drive to slow it to 1.5 Gb/s?

Is there any way I can get my system to access the entire drive?  Currently it only shows 1.63 TB.  

Thanks!

4 Operator

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34.2K Posts

January 7th, 2014 15:00

Hi Sunrise305,

I assume you are adding the 4TB drive as a data drive, and not for your operating system. All you need to do to see the entire capacity is to update the Intel Rapid Storage Technology utility.

Your computer is SATA 2 (3.0 gb/s), but with a 4TB mechanical drive will run significantly slower than the interface allows.

9 Legend

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16.3K Posts

January 7th, 2014 19:00

All you need to do to see the entire capacity is to update the Intel Rapid Storage Technology utility.

You will also need to convert the disk to GPT (instead of MBR).

9 Posts

January 7th, 2014 19:00

Thanks very much Osprey.  I just tried to update the Intel RST and I received an error message:  This platform is not supported.  The disk is currently set to GPT.  it is not my boot disk.

4 Operator

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34.2K Posts

January 8th, 2014 07:00

Do you have the Intel RST installed now? There may be an older version called Matrix Storage Manager installed.

9 Posts

January 8th, 2014 09:00

Thanks for your continued help!  When I type "Intel" into my Windows search box "Intel Matrix Storage Console" is the only result so I assume that means I have that and not RST.

4 Operator

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34.2K Posts

January 8th, 2014 09:00

You might need an SATA controller card to support a drive that large.

9 Posts

January 9th, 2014 17:00

I am running Windows 7 Home Premium with SP1 64 bit.

6 Professor

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8.8K Posts

January 9th, 2014 17:00

I have installed a Western Digital Black HDD 4 TB in my XPS 9000.  I have the following questions:

Is my computer SATA 3?  Or do I need to use the jumpers on the back of the drive to slow it to 1.5 Gb/s?

Is there any way I can get my system to access the entire drive?  Currently it only shows 1.63 TB.  

That's weird, because even my old Dimension 3100 will fully recognize a 4tb drive (with Windows 7/8/8.1).

Which operating system is this?

6 Professor

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8.8K Posts

January 10th, 2014 13:00

How is this drive connected? SATA or eSATA?

9 Posts

January 10th, 2014 14:00

SATA.  It's an internal drive.  Seems to work fine.  I'm just missing 60% of its capacity.  

Thank you for your heip!

6 Professor

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8.8K Posts

January 12th, 2014 00:00

Weird, because my 3tb Hitachi is fully recognized by my old OptiPlex 320. (It is connected via eSATA.) This has an AMD chipset, mind you.

What setting is the port using in the BIOS? Regular ATA or something else?

 

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