McAfee will not register

Question

Hello

I have brand new inspiron 1520 which comes with the usual 30 day free subscription to McAfee. I have tried to register an account (with McAfee) to allow updates but once I have completed the registration form and submitted it I just get a blank pop up window and nothing happens. I have tried registering direct at the McAfee site but my account just shows that I have no products registered.

Does anyone know a way around this?

Thanks
LPJC

CGM79 · Answer

Sorry, not much to add apart from I am having the same problem. Also with a brand new inspiron, but 1525.   I have the same symptoms when trying to register McAfee.

CGM79 · Answer

Try this ...

Disable the option for Internet Explorer to check for server Certificate revocation

IMPORTANT: The workaround below is only temporary. It must be reversed after successful installation.

Click Start, All Programs, Internet Explorer.
Click Tools, Internet Options.
Select the Advanced Tab.
Navigate to the security section and deselect Check for server Certificate revocation.
Click Apply to save the changes and test.

Additional information

For more information on Certificate revocation see: http://en.wikipedia.org/wiki/Certificate_revocation_list

LPJC · Answer

Excellent - now registered.  Thanks for your help.

ky331 · Answer

While this 'solution' may 'work' (i.e., get the job done), I think we have to question WHY?!   Are we to infer that McAfee has an invalid/revoked certificate, and that by disabling a check for revocation --- in essence, LOWERING one's security, and increasing the likelihood of fraudulent spoofing --- we bypass this security feature, and thereby 'get to' the McAfee site??   something seems very wrong with that....

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McAfee will not register

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