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November 15th, 2020 03:00
Please fix modern standby issues!
Dear Dell,
as of now, probably every new laptop owner came across the "issue" of modern standby (even my 72 year old mum did!). It is just a horrible, horrible development and direction Microsoft and hardware manufacturers (not only Dell) are going. It just simply doesn't work! Why is it called "sleep" when instead the display is just shut off? (yes, probably it is more complex than that but to the user, the effect is the same).
The reproducible issues are:
- Laptops getting extremely hot if the lid is closed (keep it plugged in, close the lid, wait 3 minutes, the fans will start spinning and the laptops geht very warm)
- Guys...this is a LAPTOP. Most private laptops are used on a couch, or a convenient space. If you close the lid, you usually put it on a couch, a blanket or whatever. But now the devices are overheating when plugged in!!
- You cannot just close the lid and put a laptop in a sleeve, a backpack or whatever...you always have to shut it down (hibernate is also disabled by default...yes...I know how to enable it and set it as default, but it damages our SSDs).
- Battery drain
- WHY did this work so reliably for at least a decade? Why was it removed when S3 worked so well? (yes, I know, "instand on", but in times when laptops need 5-10sec to wake up from S3 sleep, what is the advantage of the other 8sec?). Why does it work without any issues and so reliably on Macs?
Modern Standby is a DANGEROUS and BROKEN feature/implementation! I know that it is mainly driven by Microsoft and Intel, but Dell removed the S3 option to give users a choice. And the OEMs are the only ones who can change and fix the issue by putting pressure on Microsoft!
And to all users that have an issue with it (the forums are full of it). PLEASE let Dell and Microsoft know that we have an issue!
Many thanks in advanced.
(No, i don't need a fix for reinstalling drivers and BIOS updates and reinstalling Windows. It is an implementation issue, not a configuration issue. And I also don't want to return the device, as it is the same with all new deivces.)


DELL-Jesse L
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April 12th, 2022 07:00
MajZoa,
Windows systems come with the modern standby feature, I'm really sorry we do not have the option to disable modern standby but you can enable hibernate instead of sleep mode.