<Moved out of Alienware Laptops and into Alienware Desktops. DELL-Admin>

Can someone please help me? I have an Alienware Aurora R12. About two months ago, I did my usual Alienware updates and noticed that the lights on the CPU unit were no longer working. I then realized that Command Center had also stopped working.

I followed advice on Reddit, where some users suggested uninstalling Command Center using Revo Uninstaller, deleting all related files, and then doing a fresh install from the Dell support site. I tried both the full client install and the updater install, neither worked.

I no longer see Command Center on my PC, and if I skip the Revo uninstall, the installation just gets interrupted and fails. It's very frustrating. The PC itself still works fine, and I was genuinely excited about possibly upgrading to the Area 51 something I dreamed about as a teen.

One of the main reasons I chose Alienware over custom gaming rigs was the support, but this experience has really let me down.