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dimen8100

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14 years ago

D

dimen8100

65 Posts

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1948

September 11th, 2012 02:00

CX3-20f - Cannot modify or assign notification templates

Hello,

On our CX3-20f, the option to edit or delete a notification template is greyed out.

I've managed to create a new template based upon the existing assigned template, as soon as I click apply it cannot be edited or deleted either!

When I try to assign the new template, I get the message: "Only IP address is allowed in Clariiphone via Email response's mail server field on an array", it only contains an IP and is the same as the template it was based on, is currently assigned and works!!

Can anyone advise?   Am guessing it's a bug in the Flare.

Logged on as administrator account

Flare: 03.24.020.5.014 (I realise this is out of date, SAN is out of support so cannot obtain latest Flare)

Thanks

Mike