Day 1 - Dim 2350 arrives, fan was so noisy that my wife was ready to kill me.  Spent one hour on the phone with "Tech Support" (now located in the Philippines).

Day 2 - Waited for tech to show up to replace fan.

Day 3 - Fan replaced. Came home from work and reconnected PC, no icons or taskbar appeared!  Called dreaded Tech Support again.  Spent another hour on the phone. They could not figure out problem.  Told them I wanted refund. They said to call "Customer Care". Called cust. care and they were closed...message said to call back at 1pm Central time.

Day 4 - Called cust. care at 5pm.  They were closed, same recording saying to call at 1pm Central.  Gave up and e-mailed them.

Day 6 - E-mail from Dell saying "Please note that you are responsible for shipping this item back to Dell at your own expense. You will not be reimbursed for this expense or original shipping charges."  Even though PC was defective from day 1!

I am very disappointed and embarrased!  I have been recommending Dell to everyone I know for years.  Thanks for making me look like an idiot!!!