Dell has lost me as a customer for life.  I ordered a Studio 1558 from Dell direct and when I received it the Seagate 7200rpm HD was vibrating so bad it shook everything on my desk, it also did not boot up correctly.  I immediately called and just wanted my money back, which they did honor.  I then went to Mirco Center here in Dallas and bought a Toshiba Satellite.  But I returned this when they had a Dell Inspiron 15R on sale for $600.00.  I had this for 2 1/2 weeks and my HD crashed.  A tech came out to replace the HD and it was either corrupted or now the motherboard or something else is wrong.  I told them on now wanted a new computer which they said they could do but it would take 2 or 3 weeks.  I said that is unacceptable and that I am trying to run my business and can't wait that long.  They said that they could replace the motherboard, HD and memory within 2 days which i am not happy about as i fell like i now have a lemon of a computer, but i need to get it working so i can work.  I WILL NEVER, EVER BUY A DELL AGAIN OR LET ANYONE I KNOW BUY A DELL.  If they were trying to keep me as a customer that need to make a product that works.  And in my case they should get me a new computer in a reasonable time, say 48 to 72 hours.

This is not the company i knew 5 years ago. 

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