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rebmix

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15 years ago

R

rebmix

7 Posts

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26684

September 4th, 2011 08:00

Inspiron M5030 ..Boot disk needed..or ???

In April I purchased the Inspiration M5030 running Win7 as operating system and already crashed at least 10 times.

The latest crash was yesterday and I can even use the recovery disk that came with it. I manage to run dignostic and it seems

like it can not see the hard drive all the other test pass. SO, I try to run the recovery disk 1 and (as per there are 2) and I get until

it says do you want to recovery to the factory set up or I also get the option to recover from disk, if I select either one, I get the following message

"YOUR HARD DRIVE SIZE IS NOT SUPPORTED FOR THIS PROCESS. PLEASE USE A HARD DRIVE WITH AT LEAST 298 GB SIZE".

So, I can not do anything, I tried in setting brand new cd's or memory stick with 4GB to do the backup but nothing happens....just a bip sound from

the PC..

Can anyone, please help me out? Do I need another BOOT DISK..if yes, where can I get it from? I am trying to get it from Dell support but do not

seem to find it????HELP PLEASE....

Thanks in advance

Rosie